In this episode of the Think Small Podcast, Jeff Loether shares the remarkable journey of building Electro Media Design into a globally recognized hospitality audio-visual and acoustics consulting firm. Jeff reflects on launching the company during the 1990 recession, growing almost entirely through referrals and repeat business, and navigating major industry shifts brought on by COVID-19. He discusses how decades of experience in hotel development and international projects helped the company adapt during uncertain times, including expanding into large-scale projects across the Middle East while the hospitality industry recovered domestically.

The conversation also dives into innovation and the creation of Table Talker, a groundbreaking communication and collaboration system designed for conferences, higher education, and large-scale events. Jeff explains how the product evolved from an ambitious wireless concept into a wired solution after unexpected feedback from university technology leaders revealed the real-world advantages of reliability, security, and long-duration usability. From patents and SaaS platforms to product development challenges, investor conversations, and the future integration of AI-powered collaboration tools, Jeff provides an insightful look into how continuous innovation can open entirely new markets and fuel long-term business growth.

Connect:

Website: https://www.electro-media.com/

LinkedIn: https://www.linkedin.com/in/jeff-loether/