Couverture de Episode 4: Agency Therapy - The Client Anthropologist

Episode 4: Agency Therapy - The Client Anthropologist

Episode 4: Agency Therapy - The Client Anthropologist

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Welcome to Agency Therapy (brought to you by The Boarderline) – where we cut through the BS with decades of agency experience. This week, Julie Matzen and Marcy Massura get real about being a "client anthropologist" in marketing. Spoiler: Understanding actual human behavior matters more than your fancy AI tools. We break down why AI can't read emotions (yet), why empathy still wins in strategy, and what happens when an entire generation grows up with algorithms making their decisions. Bottom line: data is great, but human judgment? Irreplaceable.

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