Chris is back from his vacation, and today’s podcast episode begins with Chris and Sam discussing some of his experiences and highlights.

During this episode, Chris and Sam discuss their past week and the things that have been top of mind for them lately. They discuss a customer service issue that Chris dealt with and Sam’s custom fields, and they talk about the satisfaction of creating something that provides value to people.

Episode Highlights/Topics:

• Chris’s vacation experiences and highlights
• The customer service issue that Chris has been dealing with
• Whether it will be more common for customers to have a need for more customization down the line
• Portability for templates
• The satisfaction of providing value for customers with something you built
• Security concerns with SMS
• How marketing will be picking up in the next year
• How Sam’s week has been
• Zero-party data – what it is and how it’s collected
• Laying the foundation for custom fields and what the status is
• Revamping the design of the user interface
• Whether merchants can bring external data in
• How much segmentation Sam allows
• The portable battery charger that Chris is into
• The Eero Pro router that Sam is into

Resources/Links:

saaslife.fm

Sam Schrup on Twitter

Chris McAleenan on Twitter

TextRetailer

Textiful

PipeTech Hub/Project

Battery charger

Eero Pro