On the 61st episode of Enterprise AI Innovators, hosts Evan Reiser (CEO and co-founder, Abnormal AI) and Saam Motamedi (Greylock Partners) talk with Allen Fazio, CIO at Houlihan Lokey. Allen lays out how a global mid-cap M&A leader is rethinking investment banking as a professional service powered by AI. By putting a single orchestration layer at the center and starting with “100-level” use cases for analysts and interns, he is building an innovation engine that protects regulatory exposure while transforming how human bankers research, model, and execute deals.

Quick hits from Allen:

On orchestration and data advantage: “We've been looking for almost three years for what I'll call the orchestration layer. What do we put in the middle of the picture?”

On analyst-first AI adoption: “So for us, our focus is going to be on the lookout level, right. Let's start with the analysts, associates, and interns. And let's really focus on their capabilities, where I think some of our peers are. I'm not saying they're wrong, but where they're spending more time than I'm going to spend is on these high-end use cases.”

On culture over tools: “You're building out an innovation culture, not deploying a technology or a toolset.”

Recent Book Recommendation: Snow Crash by Neal Stephenson

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Enterprise AI Innovators is a show where top technology executives share how AI is transforming the enterprise. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/

Enterprise AI Innovators is produced by Abnormal Studios.

On the 60th episode of Enterprise AI Innovators, hosts Evan Reiser (CEO and co-founder, Abnormal AI) and Saam Motamedi (Greylock Partners) speak to Ronald White, the former CIO of Avanade. Ronald brings deep experience leading global enterprise IT at Avanade and shares actionable lessons from orchestrating large‑scale AI adoption across business functions.

Quick hits from Ronald:

On moving beyond surface-level AI: "What are we going to get past these little parlor tricks and actually do something that impacts the enterprise?"

On proving value through AI adoption: "A lawyer using general AI technology will 100 percent of the time beat a lawyer who is not. Period. End of statement."

On early enterprise wins with AI: "You’re changing the game right away... and so if you don’t stay on top of it and iterate and iterate and iterate, you lose."

Recent Book Recommendation: Destiny of the Republic by Candice Millard

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Enterprise AI Innovators is a show where top technology executives share how AI is transforming the enterprise. Discover more great lessons from tech leaders and experts in emerging AI technologies at https://www.enterprisesoftware.blog/

Enterprise AI Innovators is produced by Josh Meer

On the 59th episode of Enterprise AI Innovators, hosts Evan Reiser (CEO and co-founder, Abnormal AI) and Saam Motamedi (Greylock Partners) welcome Sanjay Macwan, Chief Information Officer at Sprinklr. Sanjay explains how Sprinklr is using AI to enhance customer experience at scale by reducing friction, making engagement intuitive, and ensuring every user feels heard. He also shares practical examples of how internal operations are being optimized through AI.

Quick takes from Sanjay:

On transforming billing with AI: "That workflow from sending a bill to collecting the cash can be incredibly complex. I did solve that in my prior work using AI."

On Sprinklr's AI architecture: "Now we have a platform with three rich components: custom models, GenAI, and allowing our customers to integrate their own models."

On AI making customer experience feel more human: "Even if they couldn't solve the things because there are some physical barriers, I got heard. They heard me. They genuinely reacted to me."

Recent Book Recommendation: All in on AI by Thomas Davenport and Nitin Mittal

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Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise AI Innovators is a show where top technology executives share how AI is transforming the enterprise. Each episode covers the real-world applications of AI, from improving products and optimizing operations to redefining the customer experience.

Find more great insights from technology leaders and enterprise software experts at https://www.enterprisesoftware.blog/

Enterprise AI Innovators is produced by Josh Meer.