Feeling stuck in “survival season”—busy calendar, thin margins, and constant rework? Host Tiffany-Ann Bottcher and guest Safia Sattaur (business & marketing coach; creator of the REACH50 framework) break down exactly how service businesses exit survival and step into sustainable, profitable growth. We unpack the signals you’re stuck in reaction, then walk through capacity rules, offers and pricing that match the real work, delivery systems that stop rework, and boundaries that protect profit and client experience.

What you’ll learn
The survival-mode diagnostic: five signals you’re stuck in reaction
Capacity rules and SLAs that protect time, team, and margins
Offer packaging and pricing alignment (and when to kill one-offs)
Delivery systems that scale: SOPs, handoffs, QA checkpoints, service menus
A one-meeting weekly cadence to align pipeline, capacity, and priorities
Boundaries as a profit system—without hurting the client experience
Safia’s REACH50 approach to building an autopilot sales ecosystem

Try this today (Tiffany-Ann’s quick start)
Write your “NO list.” What drains energy, adds no value, or causes friction?
Define your 3 YES priorities. What truly moves the needle?
Rebuild your calendar around these—then hold the line.
Even one intentional NO this week will create space for something that truly matters.

Click here to watch a video of this episode.

Creators & Guests

• Tiffany-Ann Bottcher - Host
• Safia Sattaur - Guest

Links & resources
Path 2 Profit Bookkeeping and Tax
Goal Getter Media
Service Based Business Society Podcast
Safia Sattaur

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#boundaries #servicebusiness #entrepreneurship #operations #systems #pricing #capacityplanning #leadership #growthmindset #productivity #scaleyourbusiness #tiffanyannbottcher #safiasattaur #reach50