Épisodes

  • Why Your Popup Only Gets 8%: The 15% Opt-In Playbook | Shaan Arora, Alia
    Jun 5 2026

    Your popup probably converts at 8%. The best Shopify brands are pulling 15 to 20% with the same traffic, and this episode is the playbook.

    In this episode of Ecom Growth Insider, Shaan Arora, co-founder and CEO of Alia, breaks down the popup playbook he built into Shopify's fastest-growing popup app. Alia now powers Nike Strength, Peloton, Hot Ones, HexClad, ILIA Beauty, Milk Makeup, Skims, Toms, Aviator Nation, and 3,000+ other Shopify brands.

    Shaan and his co-founders Cory Gill and Bill Wohlers bootstrapped Alia from $1M to $8M ARR in one year, then sold to Dotdigital in March 2026 for a $60M exit. No outside funding. No debt. Profitable since day one.

    Shaan's popup testing priority:

    Test timing first (5 seconds is the default).

    Test copy second (mystery discount versus standard percent off).

    Test X-button placement and exit delay.

    Track on-site CVR alongside opt-in rate.

    In this episode:

    - Why Klaviyo's 1 to 5% "healthy" opt-in benchmark is wrong (Alia's brands hit 10 to 15%, sometimes 20%+)

    - The single biggest lift on opt-in rate: copy, not design

    - When mystery discounts beat standard percent-off offers (and the brand sizes where each wins)

    - Why gamified popups (Plinko, slots, spin-to-win) work for some brands and kill the experience for others

    - How Aviator Nation doubled their welcome flow revenue by fixing their popup

    - The on-site CVR metric most popup tools don't track (and why it matters more than opt-in rate)

    - How Alia captures quiz data even when a visitor doesn't submit their email

    - The default 5-second trigger plus the "smart trigger" that re-shows the popup on the second pageview

    - How to segment new vs returning visitors without giving away your margin twice

    - The popup program differences between $1M, $10M, and $100M brands

    - What Alia did differently to attract the Dotdigital acquisition

    - Why Shaan would take 30% of $60M over 100% of $1M every time

    Chapters:

    00:00 Why most founders miss the popup growth lever

    01:09 The invisible cost of a bad popup

    02:15 Healthy opt-in benchmarks: Klaviyo's 1 to 5% vs Alia's 10 to 15%

    04:11 What Alia's smart testing actually tests

    05:05 The single biggest lift on conversion: copy

    10:17 Gamified popups that convert: Plinko, slots, characters

    13:05 The on-site CVR metric most popup tools ignore

    14:24 Aviator Nation: how a popup fix doubled welcome flow revenue

    16:47 Default timing setup and the smart-trigger second showing

    19:14 New vs returning visitor segmentation

    20:26 What every top popup program has in common

    24:26 If you could only test one thing

    25:24 Differences between $1M, $10M, and $100M brand popup programs

    28:35 Building polished popups for premium brands (and when to skip the discount)

    30:52 The Dotdigital acquisition: how it happened

    32:56 Bootstrapped to $8M ARR in one year: what Alia did differently

    34:15 The one thing Shaan would do again (and why co-founders matter)

    37:19 Why sales is the best founder education

    39:02 Where to find Shaan

    Connect with Shaan:

    Alia (book a demo): https://aliapopups.com

    LinkedIn: https://www.linkedin.com/in/shaan-arora/

    X: https://x.com/iamshaanarora

    Ecom Growth Insider is the podcast for e-commerce founders who want to scale profitably. New episodes weekly on paid media, CRO, offer strategy, and operating systems that actually move the needle.

    More episodes and newsletter: https://ecomgrowthinsider.com

    Work with HoloGrowth: https://hologrowth.com

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    41 min
  • Building a DTC Brand in a Category Nobody Knows Exists | Gene Oh, Day—Guard
    May 26 2026

    6 months into your launch, the data shows you're targeting the wrong customer. Do you pivot the entire brand, or push through with what you've got?

    In this episode of Ecom Growth Insider, Gene Oh, co-founder of day-guard, walks through how he and his best friend Felix Lee brought Korea's jelly-stick alcohol-aid category to the United States. Day Guard was featured in Forbes in February (the article went viral and drove their first NYC distribution deal across a few hundred convenience stores and bodegas). Their cap table includes Magic Spoon's Gabi Lewis and Rip Van's Marco De Leon as investors.

    Gene turned down a guaranteed med school spot in Brown's PLME, an 8-year combined BA/MD program, to build day-guard with Felix.

    Gene's category creation playbook:

    Anchor cultural credibility through the country of origin.

    Make the novel form factor the selling point.

    Build retention loops because the pain isn't felt at point of purchase.

    Pivot the entire brand the moment customer data demands it.

    In this episode:

    - How Gene tested 3 flavors with 500 sticks across Brown bars to lock down his ICP before manufacturing

    - Why "insurance for when you drink" outperformed every other positioning for a product he can't legally call a hangover cure

    - The customer data that flipped his real ICP from college students to 29-44 year old urban millennials

    - Why he killed the original brand and reformulated the product 6 months into launch

    - How one Forbes feature drove a few hundred thousand views and turned into Day Guard's first retail distribution deal

    - The channel mix that's actually moving the needle (Meta, Amazon, DTC) and where TikTok Shop fits next

    - The creative volume target: 20 ads per week minimum, around 100 active in testing at scale

    - Why founder-led marketing on Instagram made Meta ad performance better

    - Why Gene treats ROAS as a vanity metric and what he tracks instead (CAC, retention, LTV)

    - The 10-year vision: become America's joystick company across sleep, creatine, energy, and skin

    Chapters:

    00:00 PLME dropout selling jelly sticks at 3am

    02:27 The instinct to build something, not just consume it

    04:29 How medical training shaped the formulation

    06:03 ICP research at Brown bars: 500 sticks, 3 flavors, 2 months

    09:38 Will the jelly-stick category translate outside Korea?

    12:17 Creating demand for a category nobody knows exists

    13:34 The no-pain-yet problem: retention plus retail unlock

    18:07 Writing copy when you can't legally say "hangover"

    19:43 Why they rebranded AND reformulated 6 months in

    24:04 The daily liver play: expanding beyond hangover

    25:47 What's actually moving the needle right now

    28:35 Should every e-com founder build a personal brand?

    30:38 Why they still do offline despite Meta scale

    32:10 How to ignore every shiny object

    35:38 The creative volume target: 20 ads per week

    36:28 The 10-year vision for the alcohol-aid market

    38:29 Lightning round

    43:48 Where to find Gene

    Connect with Gene:

    Instagram: https://www.instagram.com/geneo.h/

    Day Guard on Instagram: https://www.instagram.com/takedayguard/

    Text Gene directly: (781) 467-9870

    Day Guard: https://www.dayguard.com/

    Ecom Growth Insider is the podcast for e-commerce founders who want to scale profitably. New episodes weekly on paid media, CRO, offer strategy, and operating systems that actually move the needle.

    More episodes and newsletter: https://ecomgrowthinsider.com

    Work with HoloGrowth: https://hologrowth.com

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    46 min
  • Carl Weische: The CRO Playbook Behind AG1, Huel & Vessi (Fix AOV First)
    Apr 24 2026

    If your ROAS or MER tanks the moment you push more spend through, this episode is for you.

    Carl Weische is the founder of Accelerated Agency and runs CRO for brands like AG1, Huel, Vessi, The Oodie, and 200+ more 8, 9, and 10 figure DTC companies. He joins Andrej on Ecom Growth Insider to break down the exact system he uses to turn CRO into a profit lever from the ad click all the way to the thank-you page.

    If your return on ad spend is dropping every time you try to scale, Carl's decision tree is simple:

    Fix AOV first.

    Fix conversion rate second.

    Add presell pages only when you hit a true glass ceiling.

    In this episode:

    - The 3-tier bundle SOP Carl uses to lift AOV 15 to 25%

    - Why revenue per user is the only CRO metric that matters, and the AOV vs conversion rate trap most founders fall into

    - When presell and advertorial pages actually pay off (and when they waste ad budget)

    - The first things Carl audits on any store before he touches a test

    - The four real reasons customers abandon checkout

    - How to raise perceived value without killing margin through discounts

    - Why AI is about to widen the gap between elite and average marketers

    - Realistic testing cadence at scale: 5 to 30+ tests per month

    - Carl's sample size rule: 20,000 users and 1,000 orders per variation before you call a winner

    - The revenue threshold where it makes sense to move CRO in-house (around $50M to $100M a year)

    - Rapid fire: Carl's most underrated CRO lever, most overrated tactic, and the one mistake he sees smart founders make

    Chapters:

    00:00 Why your ROAS dies when you scale

    00:43 The real job of CRO in 2026

    05:04 Carl's decision tree when ROAS or MER drops

    06:08 Fix AOV first: the 3-tier bundle SOP

    07:45 Fix conversion rate: images and copy that resonate

    08:33 Layering in presell and advertorial pages

    11:00 When presell pages actually make sense

    15:51 Revenue per user: the real CRO north star

    20:19 The first things Carl audits on any store

    23:00 Why customers abandon the checkout

    26:07 How to raise perceived value without discounts

    29:00 Why AI is splitting great marketers from average ones

    35:00 When a brand is actually ready for serious CRO

    37:09 Testing cadence at scale: 5 to 30+ tests per month

    38:12 The sample size rule: 20k users + 1k orders per variant

    43:11 When to build a CRO team in-house

    46:15 Rapid fire: underrated, overrated, biggest mistake

    48:11 Where to find Carl

    Connect with Carl:

    YouTube: https://www.youtube.com/@carlweische

    Accelerated Agency: https://acceleratedagency.com

    LinkedIn: https://linkedin.com/in/carl-weische-2488a5198

    Ecom Growth Insider is the podcast for e-commerce founders who want to scale profitably. Subscribe for weekly episodes on paid media, CRO, offer strategy, and operating systems that actually move the needle.

    More episodes and newsletter: https://ecomgrowthinsider.com

    Work with HoloGrowth: https://hologrowth.com

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    49 min
  • From $2K to $200K/Month: The Post-Purchase Upsell System with Nizar Abdul-Halim ($100M+ in Ad Spend)
    Apr 13 2026

    Most brands doing $1M/month are pulling $2K from their post-purchase funnel.

    Nizar Abdul-Halim comes in and turns that into $100K to $200K. Same brand. Same traffic. Same products.

    That's not a tweak. That's a profit center that was sitting there the entire time, completely ignored.

    Nizar has been in ecommerce for almost a decade. He's run his own stores, built and sold an ad agency, and deployed over $100M in paid ad spend (at one point, $2.5M a month). Today his entire focus is what happens right after someone buys, and he's built the infrastructure to prove it's one of the most leveraged plays in ecom.

    In this episode, we get into the full post-purchase system: how it works, how to test it, and why most brands are leaving 10 to 15% of their revenue on the table at gross margin.

    What you'll learn in this episode:

    • Why post-purchase revenue hits different (it's all gross margin, meaning it drops straight to profit)
    • How Nizar structures funnels for one-time buyers vs. returning customers, and why the messaging is completely different
    • Why he always upsells the most expensive product first (and why conversion rates go up down the funnel, not down)
    • The metric most brands track wrong: RPV vs. PPV (Profit Per Visit)
    • His 5-bucket testing framework: products, pricing and offers, angles and copy, UI, and segmentation
    • How advanced brands build 15 to 20 separate customer journeys inside a single post-purchase setup
    • The quick win you can do this week using Shopify Sidekick to find your best upsell product in 10 minutes

    Timestamps:

    00:00 Intro

    00:34 How Nizar discovered post-purchase as the real growth lever

    01:28 Why break-even brands can become cash flow positive on day one

    06:46 The moment he shut down the ad agency and went all-in

    09:27 What founders actually misunderstand about post-purchase

    12:00 How success metrics change depending on the business model

    16:07 One-time buyer strategy vs. returning customer strategy

    18:35 What post-purchase should realistically contribute at your revenue level

    21:28 The 3 layers: cart, checkout, and post-purchase (and the job of each)

    26:04 Addressing the "won't this make my brand look cheap?" concern

    29:50 How post-purchase works for premium brands that won't discount

    31:20 RPV vs. PPV: why tracking the wrong metric kills your profit

    34:22 Why the most expensive upsell goes first (with the data behind it)

    36:35 How to price a post-purchase sequence for an $80 AOV supplement brand

    41:42 The 5-bucket testing framework Nizar uses across 80+ brands

    44:40 Advanced segmentation: building multiple customer journeys at scale

    49:27 The 10-minute quick win using Shopify Sidekick

    Connect with Nizar:

    Website: https://www.simpliscaled.com

    LinkedIn: linkedin.com/in/nizar-abdul-halim

    YouTube: Nizar Abdul-Halim

    Instagram: @nizarabdulhalim_

    Twitter/X: @EcomNizar

    Enjoyed this episode?

    Subscribe to the Ecom Growth Insider newsletter for weekly breakdowns on scaling ecom brands profitably: https://ecomgrowthinsider.com

    More episodes: https://ecomgrowthinsider.com

    Ecom Growth Insider is a podcast for e-commerce founders and operators serious about building profitable brands. No fluff, no theory. Just what actually works at scale.

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    52 min
  • Email Marketing That Drives 40%+ Revenue: List Growth, Offers & Retention with Max Sturtevant
    Apr 1 2026

    Email is still the highest-ROI growth channel in ecommerce. But most brands overcomplicate it and leave serious money on the table.

    In this episode of Ecom Growth Insider, I sit down with Max Sturtevant, founder of Wellcopy, one of the biggest email & SMS agencies in the DTC space. Max’s team supports around 130 brands with a team of roughly 80 people, and he shares the exact retention levers that consistently move revenue.

    We break down:

    • Why list growth is the #1 lever in email (and what to track)
    • Pop-up strategy: what conversion rates to aim for and how to improve them
    • Offer testing that actually works, including the “mystery discount” approach
    • The biggest trap in retention: over-segmentation and overcomplication
    • How to “send to engaged” without wrecking deliverability
    • Flows vs campaigns: what to prioritize as you scale
    • What 7–9 figure brands do differently with email

    If you run a Shopify store and want higher LTV, more repeat purchases, and more profit without increasing ad spend, this episode is a must-listen.

    More episodes: https://ecomgrowthinsider.com/

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    57 min
  • Meta Ads 2026: The $500M/Month Creative Playbook (Andrew Foxwell)
    Mar 17 2026

    Meta Ads in 2026 isn’t about campaign hacks or complicated funnel structures. The brands winning today are running a creative-led system: new messaging, new angles, and net-new concepts shipped consistently.

    In this episode of Ecom Growth Insider, I’m joined by Andrew Foxwell (Foxwell Digital, Foxwell Founders) to break down what’s actually working right now across the Meta ecosystem.

    Andrew has a rare vantage point: he sees patterns across hundreds of advertisers and top operators, not just one ad account.

    We cover:

    1. The biggest shifts from the 2021 Meta era to 2026
    2. What “creative diversification” really means (and what it doesn’t)
    3. Why messaging and niche angles are the unlock in broad targeting
    4. The creative org chart: roles and workflow brands need to scale profitably
    5. How to diagnose performance plateaus and what to fix first
    6. Creative testing in 2026: what to keep, what to retire, and how to think about consolidation
    7. How to use creator partnerships and whitelisting to expand reach and relevance

    If you’re a DTC founder, growth lead, or media buyer trying to scale Meta profitably (without burning cash), this episode is a blueprint.


    Connect with Andrew:

    Foxwell Digital: https://www.foxwelldigital.com/

    Foxwell Founders: https://foxwellfounders.com/


    More episodes: https://ecomgrowthinsider.com/

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    52 min
  • Why Most Brands Plateau at $500K/Month — And How to Scale with Better Messaging w/ Sebastian Valiente
    Jan 29 2026

    Most ecommerce brands don’t scale past $500K/month because of bad messaging — not bad media buying.

    In this episode of Ecom Growth Insider, I sit down with Sebastian Valiente, creative strategist behind $30M+ in DTC revenue, to break down how he helps brands unlock scale through performance creative, deep persona research, and net-new messaging angles.

    We dive into:

    1. Why brands plateau at $200K, $500K, and $1M/month
    2. The 3 creative levers that drive scale: Strategy, Diversity, Volume
    3. How to uncover 50+ new angles in 30 days
    4. Why new messaging outperforms new formats
    5. How to fix ad fatigue and reignite growth
    6. The “static ad first” strategy for fast testing
    7. AI-generated UGC, creative myths, and real winning angles

    Whether you're running Meta ads or trying to scale your DTC brand, this episode will shift the way you think about creative in 2026.

    🎧 Subscribe and listen now — new episodes weekly.

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    59 min
  • You Can’t Have Success Without Responsibility — Hard Truths Most Founders Avoid
    Jan 28 2026

    Everyone wants the success.

    But few want the responsibility that comes with it.

    In this raw solo episode of Ecom Growth Insider, I share a story that shook me — and a mindset shift that every entrepreneur needs to hear. It’s about why responsibility is the price of success, and how avoiding it is silently killing your growth.

    Inside, I cover:

    1. Why responsibility scales with your business — and how to handle it
    2. What most people get wrong about pressure, leadership, and growth
    3. The truth behind managing $1M/month in ad spend for 20+ clients
    4. Why fear of responsibility might be the thing holding you back
    5. How to reframe pressure as a privilege — not a problem
    6. Why you must choose between comfort and growth (you can’t have both)

    If you’re building a brand, a team, or a business — and sometimes wonder if the pressure is “too much” — this is your reminder that it comes with the territory.

    🎧 Listen now for a perspective shift that might just unlock your next level.

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    5 min