Welcome to our first episode of 2026.

Gratitude.

Thank you so much in advance for sharing your time with me.

I know it’s important.

This one is different.

No guest today.

Just raw Coach Cage energy.

And the questions dealership leaders should be asking in 2026.

We talk about what to look at daily inside the CRM.

We get into hot lead prioritization.

We hit missed appointments and why good teams still miss them.

We cover what managers coach that doesn’t move the needle.

And we break down how leaders can use AI as an assistant for coaching and one on ones.

If you’re a GM, GSM, Sales Manager, BDC leader, or owner.

This is built for you.

Even if you’re a salesperson.

You’ll pull something from this.

Because the goal is simple.

Build better systems.

Bring out the highest version of your people.

And make 2026 one of the best years ever.

If you want to talk leadership, CRM, video, appointments, or AI.

Hit me up.

No pitch.

I’m here.

Gratitude.

Let’s go 2026.

What we cover

What leaders should look at in the CRM every day

Why appointments don’t show and how to fix it

What “checking hots daily” really means

Coaching that works vs coaching that’s just noise

Using AI to prep one on ones and improve accountability

Systems over stress and calm over chaos

Ready to Grow Your Team?
Durran 901-244-4446 or durran@cageautomotive.com
Hit me up and let's connect.

If this helps you, please:
Like.
Subscribe.
And share it with a leader who needs it.

#dealership #carmanagement #automotive #salesmanager #generalmanager #crm #leadership #ai #customerservice #videomarketing

AI is not here to replace great salespeople.
AI is here to amplify human performance.

In this episode of Driven By Intelligence, we break down what “future-proofing sales” looks like for dealership leaders in 2025–2026.

This is a practical framework for dealer principals and GMs who want faster response, stronger follow-up, and a better customer experience at scale.

What we cover:
• Where AI fits in a dealership sales process (it is not one-size-fits-all)
• Cutting response times to under 5 minutes, 24/7
• Increasing follow-up completion by removing task overload
• Data-driven prospecting using buying signals and intent
• Equity mining and long-term nurturing that most teams cannot sustain
• Ethical AI and transparency that builds trust with customers
• The human edge that still wins: empathy, strategy, consultative selling

Key idea:

Stop thinking of AI only as an assistant to your sales team.
Consider AI as an assistant to your customers during the buying journey.

If you want help mapping this to your store and your current process, let’s talk.

Book a consultation: https://link.bizlaunch.io/widget/bookings/v4v-discoverycall

#Dealership #Automotive #GM #DealerPrincipal #SalesProcess #AI #CustomerExperience #CRM #BDC #LeadResponse

00:00 AI as an assistant to customers

01:06 Future-proofing sales in an AI-driven world

02:07 The “assist” mindset (basketball analogy)

03:47 AI amplifies human capability, not replacement

04:24 Lead response time and follow up completion

07:35 Transparency and ethical AI

08:46 Where AI fits in your dealership process

10:42 From cold calls to AI-driven connections

13:11 Data driven prospecting and buying signals

15:26 Price change alerts and real-time outreach

17:54 The unbeatable human edge (EQ, strategy)

21:00 Building an AI proof sales funnel (3 steps)

24:32 Redefining relationships, retention, referrals

26:55 New metrics that matter in the AI era

31:44 How to future-proof your sales career

35:10 The AI enhanced seller, trusted advisor, revenue generator

39:34 Start with one tool, invest, and become the champion

40:43 Closing message and next steps

75% of auto shoppers say online video influences their purchase.
60% who watch a video visit the site or the store.
This episode shows you how to turn that attention into appointments and sales.

I’m Durran Cage.
Welcome to Driven by Intelligence.
Today I’m breaking down 10 Micro-Moment videos that make dealerships money.
Real examples. Real KPIs. Real ROI.

What you’ll learn

The 80-40-30-20 internet lead formula.

How to get more people to actually watch your videos.

Where to place videos in CRM, website, and follow-ups.

Simple scripts your team can record in minutes.

The 10 Micro-Moment Videos

Instant Lead Follow-Up

After-Hours Auto-Reply

Re-Engagement for Quiet Leads

Trade/Appraisal Follow-Up

Manager “Save-A-Deal”

Delivery-Day Preview

Owner Thank-You

Why-Buy the Store

Equity/Data Mining Outreach

Review Request & Testimonial

Proven lifts we’ve seen

More email and text engagement.

Higher show rates for appointments.

Longer time on site and stronger conversion.

Added gross from better follow-through.

Want my Video4Victory ebook, the course, and the templates?
Book a quick strategy call and we’ll map your 10-pack.
👉 https://link.bizlaunch.io/widget/bookings/v4v-discoverycall

Say hi in the comments with a micro-moment you want me to cover next.
Like. Subscribe. Share with a GM who needs this.

Note: Some stats are from Google’s automotive research. They’re a bit dated, but current results in-store are even stronger.

Suggested Chapters (adjust to your final cut)

00:00 Intro and promise
01:10 The data that matters
03:00 The 80-40-30-20 formula
05:30 Why micro-moments work
07:20 Instant Lead + After-Hours
10:30 Re-Engagement + Trade Follow-Up
14:30 Manager Save-A-Deal
16:30 Delivery Preview + Owner Thank-You
19:30 Why-Buy + Equity Mining
23:30 Bonus ideas and ROI
26:30 Offer and next steps

#Video4Victory #CarSales #AutoMarketing #DealerLife #BDC #CRM #MicroMoments #DrivenByIntelligence