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Defining Hospitality

Defining Hospitality

De : Dan Ryan
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Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With over 30 years of experience in hospitality, Dan brings his expertise and passion to each episode as he delves into the latest trends and challenges facing the industry. Episodes are released every week on Wednesday mornings. To listen to episodes, visit https://www.defininghospitality.live/ or subscribe to Defining Hospitality wherever you get your podcasts.Copyright 2021 All rights reserved. Art Sciences sociales Écritures et commentaires de voyage
Épisodes
  • Designing for Wonder - Paolo Ferrari - Defining Hospitality
    Oct 21 2026

    What if a hotel could change the way you see the world? Dan sits down with Paolo Ferrari, founder of Studio Paolo Ferrari, to talk about design that goes beyond beautiful and into transformational. They get into why luxury lives in the stitch and not the chair, how film shapes the way he designs urban hotels, and why constraints and friction make for better work. Paolo also explains why shared values matter more than any pitch, how to protect a big vision when the budget gets real, and why physical spaces will matter more than ever as life moves online.


    Paolo Ferrari is the founder and principal designer of Studio Paolo Ferrari and was named Boutique Design's 2025 Designer of the Year. For over 20 years he has been shaping some of the most ambitious hospitality projects in the world, including the cave-carved Desert Rock resort in Saudi Arabia. He is known for blending timelessness with courageous invention, and for chasing that moment when someone walks into a space and feels something they never expected.


    Chapters:
    00:00 Ambition And Uncertainty

    00:31 Podcast Mission And Sponsor

    01:06 Meet Paolo Ferrari

    03:03 Optimism And Joyful Energy

    03:57 Defining Hospitality As Generosity

    04:41 Luxury Lives In Details

    09:34 From Experience To Transformation

    16:04 Programming And Urban Wonder

    22:04 Designing For The Future

    33:53 Friction Fuels Excellence

    34:58 Sponsor Sustainability Update

    35:23 Why Budgets Must Be Shared

    36:55 Start With Vision

    39:06 Value Engineering Creativity

    43:01 Paradigm Shifting Projects

    46:16 Design As Optimism

    49:26 Choosing Aligned Clients

    54:17 Analog Spaces Matter


    Quote of the Show:
    "Those physical spaces are gonna carry so much more weight. They're not just indulgent. They're how we connect." - Paolo Ferrari


    Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on.


    Links:

    • Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1
    • Substack: https://www.defininghospitality.live/
    • Guest’s LinkedIn: https://www.linkedin.com/company/studio-paolo-ferrari/?originalSubdomain=ca
    • Guests Website: https://www.paoloferrari.com/
    • Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/


    🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/


    Ways to Tune In:

    • Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX
    • Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386
    • Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419
    • Transistor: https://www.defininghospitality.live/
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    1 h et 2 min
  • Frictionless by Design - Drew Stuart - Defining Hospitality
    Oct 14 2026

    What if the best sign of great hospitality is that nothing ever gets in your way? Dan Ryan sits down for a live recording of Defining Hospitality, set in a podcast studio tucked inside a former 1930s sandwich shop at Rockefeller Center. The conversation moves from frictionless guest experiences to the habit of saying “we” instead of “I,” with stops along the way for world building, big stakeholder rooms, and the fears that grow as a business does. It’s candid, funny, and built on a friendship that came before any business did.


    Drew Stewart is an architect, interior designer, and occasional developer, and a founding partner and director of construction and development at INC Architecture & Design. He has spent 20 years growing the New York studio into a powerhouse, earning a spot in the Interior Design Hall of Fame along the way. His work includes the TWA Hotel, 1 Hotel Brooklyn Bridge, and the Atlas Hotel at Harvard, and he is celebrating the milestone with a monograph, Us Is More, hitting shelves TODAY October 14th.


    Chapters:

    00:00 Why Hospitality Matters

    00:35 Meet Drew Stewart

    01:22 Recording at Rock Center

    03:00 A Designer’s Eye for Detail

    04:09 Defining Frictionless Hospitality

    05:44 Managing Mega Projects

    11:19 Tech That Aligns Stakeholders

    14:52 Hall of Fame Moment

    19:07 Us Is More and The Book

    34:38 Spending Your Own Money

    35:10 Fine Tuning Design Value

    35:54 New Empathy For Developers

    37:06 Entrepreneurship And Risk

    38:04 Fear Grows With Success

    39:08 TWA And World Building

    41:06 Rockefeller Concourse Redesign

    47:29 Building 1 Hotel With Barry

    50:51 Book Future And Farewell


    Quote of the Show:

    “Having creative, thoughtful people across the table turns out to be the single most important thing about any project.” - Drew Stuart


    Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on.


    Links:

    • Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1
    • Substack: https://www.defininghospitality.live/
    • Guest’s LinkedIn: https://www.linkedin.com/in/drew-stuart-22bb286/
    • Guests Website: https://inc.nyc/
    • Us is More Book: https://a.co/d/01ctnv2F
    • Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/

    🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/


    Ways to Tune In:

    • Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX
    • Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386
    • Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419
    • Transistor: https://www.defininghospitality.live/
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    57 min
  • The Design Starter Kit - Ashley Squires - Defining Hospitality
    Oct 7 2026

    What if the biggest advantage in hospitality design isn't having more options, but fewer, better ones?


    On this episode of Defining Hospitality, Ashley Squires walks through how The Stylist Group is rethinking the front end of design sourcing. She breaks down how her team narrows a project down to a tailored "starter kit" pulled from dozens of premier manufacturers, why a fast turnaround can save a firm real time and money, and how she's working to bring a sense of joy back into a process that too often feels like a grind.


    Ashley Squires is an interior designer, hospitality design expert, and creative strategist with more than 25 years of experience across hospitality, multifamily, and private aviation spaces. She's led design work for major hotel brands, multifamily developments, and cruise lines, giving her firsthand insight into where the sourcing process breaks down for design teams. Alongside her partner Andrea, she co-founded The Stylist Group to turn that experience into a free resource other designers could lean on.


    Chapters:
    00:00 Stylist Group Promise

    00:24 Show Mission Intro

    00:48 Sponsor Message

    00:57 Meet Ashley Squires

    01:23 Time Is Money Setup

    02:57 Defining Hospitality

    03:25 What Stylus Group Does

    04:50 Library Space Problem

    06:24 Curating From 27 Makers

    09:26 Designer Testimonials

    11:26 Fast Turnarounds

    15:33 How Palettes Get Picked

    18:25 Christmas Day Unboxing

    19:54 Sustainability Break

    20:19 Measurable Time Savings

    22:06 How To Get Started

    25:12 Recent Project Wins

    33:27 Wrap Up And Contact


    Quote of the Show: "No matter what the needs are, whether you're a big firm or you're just starting out, consider us your design resource library." - Ashley Squires


    Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on.


    Links:

    • Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1
    • Substack: https://www.defininghospitality.live/
    • Guest’s LinkedIn: https://www.linkedin.com/in/ashleyksquires/
    • Guests Website: https://www.stylist-group.com/
    • Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/

    🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/


    Ways to Tune In:

    • Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX
    • Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386
    • Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419
    • Transistor: https://www.defininghospitality.live/
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    35 min
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