In this episode, Colin and Chris delve into the complexities of authority within organisations, exploring how it is often misunderstood as a binary concept tied to org charts. They discuss the Viable System Model and the importance of distributed control, emphasising the need for feedback loops in decision-making processes. The conversation shifts to the balance between centralisation and decentralisation, highlighting the pitfalls of both extremes. They also touch on the significance of organisational culture and the role of shadow authority in shaping decision-making dynamics.

Ultimately, the episode underscores the importance of understanding the informal networks and true power dynamics that exist within organisations. In this conversation, Colin and Chris explore the complexities of authority within organisations, particularly in the context of mission-based teams and the growth team operating system. They discuss the importance of understanding informal authority structures, the management of cross-functional teams, and the need for clear governance to ensure effectiveness.

The conversation also delves into how authority evolves during crises and the significance of scenario planning to prepare for potential disruptions. Ultimately, they emphasise the need for organisations to be agile and adaptable, fostering a culture that can respond to changes and challenges effectively.

00:00 Understanding Authority in Organisations

06:35 Balancing Centralisation and Decentralisation

16:26 Feedback Loops and Organisational Health

22:54 Shadow Authority and Informal Networks

30:44 Mapping Authority Structures

33:01 Managing Mission-Based Squads

41:11 Authority in the Growth Team Operating System

47:11 Navigating Authority During Crises

54:54 Building Agile Organisations