Épisodes

  • Episode 174 - Feedback Faux Pas: How Poor Follow-Up Kills Credibility
    Aug 3 2025

    In this episode of Cut The Chase, Diego and Aaron Davis delve into effective strategies for delivering news to clients, whether it’s good, bad, or neutral. They emphasise the importance of providing factual comparisons rather than opinions, validating feedback with concrete examples, and framing information in a way that maintains trust. The discussion also covers how to handle building reports, manage client expectations, and maintain clear, open communication to avoid misunderstandings. The key takeaway is the importance of honesty and transparency in client-agent relationships to maintain credibility, especially in a competitive marketplace.

    Timestamps:

    00:00 Introduction to Cut The Chase

    00:18 Delivering News to Clients

    01:05 Handling Buyer Feedback

    01:24 Building Reports and Concessions

    02:03 Effective Communication with Vendors

    03:48 Understanding Vendor Reports

    05:44 Addressing Issues Directly

    06:15 Conclusion

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    6 min
  • Episode 173 – Offer Time Fumbles: Mistakes That Blow the Deal
    Jul 27 2025

    In this episode, Diego and Aaron discuss crucial negotiation tactics for real estate agents. The conversation covers common pitfalls like improper phrasing and the importance of 'The Flinch' in negotiations. The episode highlights the significance of maintaining neutrality, facilitating both the buyer and seller to reach an agreement, and the technique of 'nibbling.' It's all about keeping the conversation productive to close successful deals.

    Timestamps:

    00:00 Introduction and Episode Overview

    00:11 The Art of Negotiation

    00:50 The Flinch Technique

    01:10 Role-Playing Negotiation Scenarios

    03:01 Maintaining Neutrality in Negotiations

    04:10 Real Estate Negotiation Tips

    05:05 Advanced Negotiation Tactics

    05:44 Conclusion

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    6 min
  • Episode 172 - Listing Presentation That Fall Flat - What You Didn't Say Matters Most
    Jul 20 2025

    In this episode of Cut To The Chase, Diego and Aaron discuss effective strategies for acing listing presentations. They emphasise the importance of teamwork, understanding client signals, and using humor to build trust. Key tips include monitoring who is doing most of the talking, asking clear questions, and differentiating oneself from the competition. Tactics like using self-deprecating humor and focusing on unique value propositions are highlighted as ways to stand out in the competitive market.


    Timestamps:
    00:00 Introduction and Welcome
    00:34 The Importance of Teamwork in Listing Presentations
    01:38 Effective Communication Strategies
    02:39 Asking the Right Questions
    04:36 Building Trust and Using Humor
    05:16 Conclusion

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    5 min
  • Episode 171 - The Appraisal Trap Errors That Cost You the Listing
    Jul 13 2025

    In this episode of Cut to the Chase, Diego and Aaron delve into the critical aspects of property appraisals. They discuss common pitfalls real estate agents face, such as pitching instead of listening to client needs. The conversation highlights the importance of asking the right questions to understand clients' expectations and avoiding premature discussions about price. Diego and Aaron also touch on the variability of market value and emphasize the significance of marketing impact and negotiation skills. Tune in for practical tips on how to handle appraisals effectively and increase chances of client satisfaction.
    Timestamps:
    00:00 Introduction to the Latest Episode
    00:10 The Importance of Appraisal
    00:29 Effective Communication with Clients
    01:19 Handling Price Discussions
    02:36 Current Market Trends
    04:05 Concluding Thoughts

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    4 min
  • Episode 170 - Navigating Sales Through Separation
    Jul 6 2025

    In this episode of 'Cut to the Chase,' Diego and Aaron discuss the complexities of handling real estate transactions during a divorce. They delve into strategies for managing emotionally charged situations, the importance of having separate agents and communication channels for each partner, and ensuring both parties' opinions are validated in the process. Diego and Aaron also share their experiences and tips on setting up clear guidelines from the start, maintaining professionalism, and effectively arbitrating between conflicting parties to achieve the best outcome in property sales.

    Timestamps:

    00:00 Introduction to the Episode

    00:57 Handling Emotional and Financial Strain

    01:28 Strategies for Managing Disputes

    01:49 Setting Clear Boundaries and Communication

    02:31 Dealing with Reserves and Auctions

    03:14 Legal and Emotional Considerations

    03:42 Final Tips and Conclusion

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    5 min
  • Episode 169 - Should You Take the Offer or Go to Auction
    Jun 29 2025

    In this episode of 'Cut to the Chase,' Diego and Aaron discuss the dynamics of pre-auction pressure in real estate. They provide insights on handling pre-auction offers, the importance of competition, and the impact of framing these offers during listing presentations. They also share their strategies to help sellers make informed decisions without feeling overwhelmed, ensuring the best outcomes, whether the property sells pre-auction or on auction day.
    Timestamps:
    00:00 Introduction to Auction Pressure
    00:46 The Importance of Listing Presentation
    01:14 Pre-Auction Offers and Market Trends
    01:32 Handling Offers and Vendor Concerns
    02:19 Role Play: Framing the Offer
    03:21 Advising Vendors on Decisions
    04:59 Final Thoughts and Cautionary Tales
    06:28 Conclusion and Sign-Off

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    7 min
  • Episode 168 - The One-Bidder Auction: Negotiating in a Vacuum
    Jun 22 2025

    In this episode, Diego and Aaron discuss the intricacies of negotiating with a single buyer in real estate. They emphasize the importance of getting offers in writing, building trust with buyers, and creating a sense of urgency without resorting to dishonest tactics. They also share powerful language techniques, such as "invitation to ownership," and stress the importance of a positive mindset when dealing with offers, even seemingly low ones.
    Timestamps:
    00:00 Introduction to Buyer Negotiation
    00:27 Starting the Negotiation Process
    00:57 Creating Urgency and Trust
    01:27 Effective Communication with Buyers
    01:48 Compression Selling Techniques
    02:20 Acknowledging and Empowering Buyers
    03:46 Inviting Buyers to Ownership
    04:39 Final Thoughts on Negotiation

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    6 min
  • Episode 167 - Why Buyers Say No
    Jun 15 2025

    In this episode, we dive deep into the world of real estate negotiations and tackle the common issue of buyer objections. Learn practical tips and strategies from experienced agents on how to handle objections effectively, understand the root cause of buyer concerns, and move towards successful solutions. Whether you're a seasoned agent or just starting, this episode provides valuable insights into mastering the art of negotiation and closing deals. Discover the power of acknowledging objections, strategic "nibbling," and how to navigate complex situations with lawyers involved. Tune in to enhance your real estate negotiation skills and become a master negotiator!


    Timestamps:

    • 00:00 - Introduction: Dealing with Buyer's Objections
    • 00:20 - Understanding Why Buyers Object
    • 00:45 - Objections vs. Price Opinions
    • 01:15 - Overcoming Fear and Lack of Understanding
    • 01:45 - The Importance of Knowledge in Negotiations
    • 02:20 - Acknowledging Objections and Putting It Back on the Buyer
    • 03:00 - Real Estate Agents as Solution Providers
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    4 min