Couverture de Customer Service Culture [EN]

Customer Service Culture [EN]

Customer Service Culture [EN]

De : Paolo Fabrizio
Écouter gratuitement

À propos de ce contenu audio

 Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture...Paolo Fabrizio Economie Management Management et direction
Les membres Amazon Prime bénéficient automatiquement de 2 livres audio offerts chez Audible.

Vous êtes membre Amazon Prime ?

Bénéficiez automatiquement de 2 livres audio offerts.
Bonne écoute !
    Épisodes
    • #49 5 elements of a winning Customer Culture path

      #49 5 elements of a winning Customer Culture path
      Jan 13 2026
      A growing number of companies have started considering Customer Culture (CC) as a priority. But how can they enhance it, internally and externally? Paolo Fabrizio unveils 5 key ingredients from his successful Customer Culture Academy. Listen and share this episode in your organization.
      Afficher plus Afficher moins
      16 min
    • #48 Are you an emotionally intelligent manager?

      #48 Are you an emotionally intelligent manager?
      Nov 4 2025
      If you're a customer service manager, being emotionally intelligent is the super skill you need to strengthen day by day in every conversation you have - in person or digital they be. Paolo Fabrizio shares two hands-on scenarios. Do any of them sound familiar to you?
      Afficher plus Afficher moins
      18 min
    • #47 Protect your customer service team from time theft

      #47 Protect your customer service team from time theft
      Oct 8 2025
      Time theft or withdrawal is an issue affecting many customer service teams' productivity and relationships. Nevertheless it often has silent symptoms...that's why Paolo Fabrizio shares an eye-opening example taken from his recent training & up-skilling sessions.
      Afficher plus Afficher moins
      14 min
    Aucun commentaire pour le moment