Leaders make difficult decisions – double-down or step back, invest or cut. But success is not only about the decision, it’s also about the process. So… How do you make tough calls a win-win?

In this episode of This is Real Leadership, co-founder and COO, Arjen Schouten (who helped Rituals, the home and body cosmetics retailer, grow from zero to over 10,000 employees and $1 billion in turnover) and Professor Sebastian Reiche, Professor of Managing People in Organizations at IESE Business School (one of the world’s best business schools) – ranked No.1 in the world for six years running by the Financial Times explore how to make tough decisions as a leader.

 Is letting people go the hardest thing to do in business? And is disagreement healthy?

In this episode, Arjen and Sebastian explore:

*  How to manage leadership clashes 03:54

*  What is the most demanding stage of business growth? 06:50

*  How to keep a start-up culture as the company grows 08:05

*  How to adapt to different cultures 12:25

Click IESE.edu/real-leadership/ for more Real Leadership content

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