Creating Value Your Customers Crave
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Creating Value Your Customers Crave
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In this episode of More Than a Brand, Lindsay Tramel-Jones, CEO of Fierceified Creative and Consultant, explores the importance of aligning product offerings with customer needs. She discusses the pitfalls creative CEOs face when they launch products without customer input and emphasizes the need for strategic timing and capacity in launching new initiatives. Lindsay shares insights on predicting customer journeys and ensuring each touchpoint in the business ecosystem delivers a seamless experience. This episode is a must-listen for scaling founders who want to transform from being the bottleneck to the architect of exceptional customer experiences.
00:00 Introduction to More Than a Brand Podcast
00:48 Challenges Faced by Creative CEOs
01:56 The Importance of Customer Feedback
03:28 Timing and Capacity in Business Decisions
05:04 Predicting Customer Journeys
07:01 Final Thoughts and Advice
09:14 Conclusion and Social Media Links
Learn more: https://fierceified.agency/
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