How will the rise of the agentic enterprise redefine the future of work, technology and scale for Indian businesses? Host Anirban Chowdhury speaks with Arun Kumar Parameswaran, Executive Vice President and MD of Salesforce, South Asia, about the shift from traditional digital transformation to a new era where autonomous AI agents collaborate with humans to reshape how organisations operate. From hyper-personalised experiences delivered at massive scale to AI-led credit decisions, fraud detection and instant commerce builds, the conversation explores how this model is set to transform speed, efficiency and global reach. It also examines why trust, auditability and the right balance between humans and AI will determine which companies truly capture the potential of this next technological wave.

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