Consumer Duty Board Reporting: Lessons from Year Two
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Consumer Duty Board Reporting: Lessons from Year Two
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In this episode, we unpack the FCA’s latest reflections on year two Consumer Duty Board Reports and what boards should be focusing on as the third reporting cycle approaches. We discuss where firms are making progress, common weaknesses still being flagged by the regulator, and what good, outcome‑focused reporting really looks like in practice. We also touch on the ongoing scrutiny around financial promotions, recent updates on risk warnings, and other regulatory developments firms should have on their radar as they plan ahead for the year.
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