Couverture de Conflict Owner's Manual

Conflict Owner's Manual

Conflict Owner's Manual

De : Dr. Deborah Sword with co-host Tyson Bankert
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Yes, we are your conflict tech support. We help you improve conflict competencies you already have. Our logo is a dandelion because conflict is like a weed invading your garden. You want to know how to manage it, and keep it from spreading. In each episode, we give you one real life conflict competency you can use right away to improve your skills, which will also improve the quality of your relationships.

Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience helping people improve their conflict competencies.

© 2026 Conflict Owner's Manual
Economie Management Management et direction Relations Sciences sociales
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    Épisodes
    • 123 What depletes your conflict competence?
      Feb 16 2026

      Have you had some situations, some conflicts, or some people who test the conflict competency skills you've been working to improve? If you recognize when your conflict skills are being drained then you have another conflict competency. You know that you're losing patience, and you can take steps to manage yourself. We give you tips for enhancing your skills if they're being depleted.

      Send us a text. We love hearing from you.

      Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

      Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

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      8 min
    • 122 Five ways to stay non defensive when you're feeling attacked
      Feb 8 2026

      Tense situations come with high emotions and drama. It's hard to to be non defensive, even when you want to. A listener asked for a step-by-step guide to being non defensive. While there's not a one-size-fits-all-guide for any conflict, here are five conflict competencies that help non-defensiveness. Combine, rearrange, and use these five in ways that work for you. They are not all the skills you need, but practice them, and you're on your way to improving your conflict competence, and the quality of your relationships.

      Show notes of the five conflict competencies:


      1. Listening: Episode 70 is one of a few about listening https://www.youtube.com/watch?v=N6__TLF-bfo
      2. Perspective taking: We have a few episodes about perspective taking
      The latest is 114 https://www.youtube.com/watch?v=dKGq2mHa9Zk&t=2s
      3. Questioning: Start with episode 77 https://www.youtube.com/watch?v=_zXuOFfhuZU
      4. Managing expectations Episode 17 https://www.youtube.com/watch?v=9KgCsCR9xis
      5. Non judgment: Episode 85 https://www.youtube.com/watch?v=9fbENxFhQF0&t=7s

      Send us a text. We love hearing from you.

      Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

      Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

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      5 min
    • 121 When a conflict ends but it's on replay in your mind
      Feb 1 2026

      Perhaps a bad relationship, (or even a good relationship) ends, but it leaves questions and emotions stuck in your mind. Or the fight is over, the other person is gone, and you still have the fight going on. Only now you supply the dialogue for both parts. We discuss the conflict competencies for dealing with conflict in which you are the sole active participant.

      Show notes:
      Episode 15; Has conflict really ended your relationship?https://www.youtube.com/watch?v=dDUc2mM1vtw
      Dr. Daniel Kahneman, peak end bias https://www.nobelprize.org/prizes/economic-sciences/2002/kahneman/facts/
      https://thedecisionlab.com/thinkers/economics/daniel-kahneman

      Send us a text. We love hearing from you.

      Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

      Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

      Afficher plus Afficher moins
      6 min
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