In this episode of The Recruitment Podcast by Recruit CRM, host Kate O’Neil speaks with Charlotte Smith, Director of People and Performance at Trilogy International, about how recruitment leaders can effectively use data to drive performance without micromanaging. With nearly 20 years in the industry, Charlotte shares her expertise in leveraging data to optimize recruitment strategies while maintaining a people-first approach.

Here’s what you’ll learn:

✅ How to identify and focus on key metrics that matter for job finding and job filling.

✅ Why quality should always trump quantity when analyzing performance data.

✅ Practical steps to ensure your team uses data to enhance productivity and collaboration.

✅ The importance of nurturing relationships and keeping the human touch in data-driven strategies.

✅ Common leadership pitfalls to avoid when managing recruitment teams with data.

Whether you’re a recruitment leader or a consultant looking to elevate your game, this episode is packed with actionable advice to help you balance analytics with empathy.

Connect with Charlotte Smith on LinkedIn: https://www.linkedin.com/in/deakinsmith/

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Watch the episode on YouTube: https://www.youtube.com/@recruitcrm/videos

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To learn more about Recruit CRM & our features, head to our website: https://recruitcrm.co/recruitcrm-homepage

Check out our ATS + CRM live: https://recruitcrm.co/get-a-recruit-crm-demo

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Connect with Kate O’Neill on LinkedIn: https://www.linkedin.com/in/kateoneill-recruitment/

Check out her websites:

• Kate O’Neill Coaching: https://www.kateoneillcoaching.co.uk/
• Job Slinger Academy: https://jobslingeracademy.com/

Thank you for listening!