Couverture de Chain of Learning: Leadership Strategies for Continuous Improvement and Transformational Change

Chain of Learning: Leadership Strategies for Continuous Improvement and Transformational Change

Chain of Learning: Leadership Strategies for Continuous Improvement and Transformational Change

De : Katie Anderson
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 Chain of Learning® is the trusted leadership podcast for transformational change leaders, Lean and operational excellence practitioners, and internal change agents who believe that people—not tools—are the foundation of sustainable results. If you’re committed to continuous improvement and continuous learning, and want to build a culture where teams are capable, confident, and empowered to solve problems, innovate, and lead at every level—this podcast is for you. Hosted by Katie Anderson, award-winning author of "Learning to Lead, Leading to Learn" and globally recognized expert in people-centered leadership, Chain of Learning explores how leaders at all levels move from transactional “doing” to a vibrant, engaged culture of learning—where people and process lead to organizational success. Each biweekly episode offers practical insights, reflective questions, and real-world examples to help you: * Build high-performing learning cultures * Strengthen continuous improvement, influence, and Lean leadership capabilities * Lead transformational change with intention * Develop people through problem-solving, coaching, and leadership development * Improve performance while investing in human potential Grounded in human-centered leadership and the principles of the Toyota Way, the podcast features conversations with influential thinkers and practitioners shaping the future of organizational learning, operational excellence, and change leadership. Past guests include Carol Dweck, Michael Bungay Stanier, Jim Womack, Gene Kim, and Larry Culp. Through thoughtful conversations, real-world stories, and practical reflection, you’ll learn how leadership behaviors, learning mindsets, and systems thinking come together to create sustainable impact. Subscribe and follow Chain of Learning® to deepen your impact—and share this podcast with your friends, fellow change leaders, and colleagues so that we can strengthen our Chain of Learning together. Podcast website: ChainOfLearning.com Katie Anderson’s website: KBJAnderson.com Connect with Katie: linkedin.com/in/kbjanderson Read Katie's award-winning book: LearningToLeadLeadingToLearn.com Download the KATALYST™ Change Leader Assessment: KBJAnderson.com/Katalyst© 2026 Integrand LLC | Katie Anderson Consulting Economie Management Management et direction
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    • 66| Leadership Is Practice: What It Takes to Lead Transformation as Responsibility Grows [with Carlos Scholz]

      66| Leadership Is Practice: What It Takes to Lead Transformation as Responsibility Grows [with Carlos Scholz]
      Feb 18 2026
      What does it really take to lead transformation as responsibility grows?At some point, leadership stops being about doing the improvement work or having the right answers. For operational leaders and change practitioners alike, the work moves to holding the system—people, priorities, and consequences—and helping others learn how to do the same.In this episode of Chain of Learning, I’m joined by Carlos Scholz, CEO of Catalysis, to explore the critical shift leaders must make to enable systemic, lasting organizational change.Carlos shares his journey from technically trained engineer in manufacturing, to transformational change leader in healthcare leading a team of continuous improvement practitioners, to operations leader, and now CEO. Across these roles, he’s learned that transformation doesn’t fail because leaders don’t care or aren’t trying, but because we often rush to outcomes and skip the systems-level and behavioral maturity required to sustain them.This conversation highlights a critical truth: leadership is practice. It’s not a role or a title, it’s how you intentionally show up and get better, day after day.Together, we explore what really changes as leadership responsibility and organizational complexity increase, how leaders have to change their own behavior, and how influence shifts when the work is no longer about doing improvement, but about developing leaders who can own the system.In this episode, we explore:Why leadership becomes less about expertise and more about intentional practice as scope and responsibility expandWhat changes when you move from leading through influence to owning the system through positional authority and the consequences that come with itHow identity and perceived value shape resistance to change, including your ownWhy skipping organizational and behavioral maturity undermines reliability, even with strong intentionsHow repositioning improvement teams from doers to coaches helps leaders change their behavior and allows transformation to scaleIf you’re navigating your own growth as a change leader—or supporting leaders in truly owning their system—this conversation offers language and perspective to help you lead with greater impact.ABOUT MY GUEST:Carlos Scholz is the CEO of Catalysis, a mission-driven organization advancing people-centered, value-based healthcare. A former manufacturing engineer and healthcare operations and change leader at Kaiser Permanente and NYC Health + Hospitals, he brings deep experience driving system-wide Lean and continuous improvement transformation and developing leaders at scale. Carlos was named a Shingo Rising Star and serves on the Shingo Institute Board.IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/66 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Carlos Scholz: linkedin.com/in/carlosscholz Follow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantripRELATED EPISODES:Episode 9 | Move from Technical Expert to Influential LeaderEpisode 16 | Leverage Analytical Systems Thinking and Psychological Safety to Drive Organizational Improvement [with Mark Graban]TIMESTAMPS FOR THIS EPISODE:03:02 Leadership shifts Carlos made stepping into senior executive responsibility06:19 The start of Carlos’ journey and how it evolvedrelationships as it does on technical expertise12:19 Learning that sustainable change depends as much on influence and being vulnerable and sharing openly 17:42 Multiple approaches in creating conditions for leaders to feel safe enough to be vulnerable18:44 Importance of organizational assessment to identify behavioral gaps24:05 Understanding that sustainable change requires aligning the entire system, not just improving isolated parts26:32 When leaders are not on board with change efforts28:48 Importance of both the technical and social side of being a change leader31:30 The process of building a system of coaching36:23 Transitioning from leading through influence to stepping into direct operational leadership43:28 How skills developed as an influence leader strengthened operational leadership45:57 A surprising lesson from stepping into an operational leadership role50:16 How Carlos is leading transformation as a CEO of Catalysis55:08 Steps to make real transformation happen1:00:13 Reminders for leading transformational change1:01:43 Questions for reflection to strengthen the system around you Learn more and apply for the November 2026 cohort of my Japan Leadership Experience: https://kbjanderson.com/japantrip/
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      1 h et 5 min
    • 65| From Learning to Impact: Turn Insight into Leadership Action

      65| From Learning to Impact: Turn Insight into Leadership Action
      Feb 4 2026
      What if the reason your learning feels productive—but your impact feels stuck—has nothing to do with effort?Many change leaders and improvement practitioners are excellent learners. You’re likely a Learning Enthusiast—like me. You read the books, attend the workshops, listen to podcasts, and gather ideas with genuine enthusiasm.And yet, despite all that effort, learning doesn’t always turn into impact. In fact, it can sometimes lead to overwhelm or paralysis—more ideas, more options, and less clarity about what to actually do.I’ve lived this pattern myself, and I see it again and again in my work with leaders around the world. When learning becomes something we collect rather than something we practice—and bring to fruition through our habits—it stalls our impact.The challenge isn’t gaining more knowledge.It’s learning how to turn insight into behavior—and connect behavior to results.In this episode, I explore a critical shift: moving from the Chain of Learning® to a Chain of Impact.Instead of treating continuous learning as something to acquire, I invite you to see learning as something to harvest—by making the value chain of impact explicit: turning insight into specific behaviors, practicing them deliberately through doing and reflection, and connecting that practice to the impact it creates for people and results.If you care deeply about learning, growth, and people—and want to build the capability to translate learning into action and impact—this episode will help you do exactly that.YOU’LL LEARNHow to recognize when learning feels productive but isn’t changing how you actually show up as a leaderHow to make the connection between learning, behavior, and impact visible—and actionableWhy behaviors—not intentions, traits, or inspiration—are the real bridge between learning and resultsHow treating leadership actions as experiments helps you learn by doing and reflection, not just aiming for a targetWhy harvesting learning means finishing what’s ready—not endlessly adding more ideas or initiativesIMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/65 Check out my website for resources and ways to work with me KBJAnderson.comDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantripTIMESTAMPS FOR THIS EPISODE:00:59 Why doing more is not mean progress02:13 The invisible trap of when we are focused on learning vs. putting it into practice02:27 Harvest - what it means and why it’s a fitting word for 2026 05:04 The difference between learning and behavior in creating impact05:25 How to apply Intention = Heart + Direction® to close the execution gap07:40 Four key practices to take action on learning to impact your work and life 07:48 [ONE] Make the learning itself concrete and specific09:00 [TWO] Focus on specific observable behaviors, not traits that we want to develop10:48 [THREE] Identify the gap you want to close and identify what you expect to happen and the impact when you put the learning into practice11:42 [FOUR] Reflect and adjust for accelerated improvement12:49 Where intention stems from and why intention plus direction is important to see results13:54 How leaders turn into impact through the Immersive Japan Leadership Experience14:52 Three open ended questions for leaders to reflect on to create a clear action plan17:07 Josef’s experience in shifting from being seen as an expert to a trusted partner18:06 Questions to ask to help break the telling habit21:12 How the meaning of “harvest” is focused on collaboration and creating the space for others to grow22:40 Reflection questions to reflect on to make an impact through your behaviorP.S. This episode happens to be released on my birthday 🎉 If Chain of Learning has made a difference for you, a quick rating and review would mean a lot—and helps others discover the show. Leave a rating and review on Apple Podcasts or rating and comments on an episode on Spotify or YouTube.
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      26 min
    • 64| Stop Doing Transformation—and Start Enabling It: Redefine Your Role as a Change Leader [with Jill Forrester]

      64| Stop Doing Transformation—and Start Enabling It: Redefine Your Role as a Change Leader [with Jill Forrester]
      Jan 21 2026
      What if the reason leading your organization’s transformation feels heavy isn’t the work itself—but the role you’ve been playing as a change leader?If you’re a change leader, continuous improvement professional, or internal consultant, this tension may feel familiar. You’re helping. You’re busy. You’re delivering results. And before you realize it, you’re wearing every hat—facilitator, teacher, problem-solver, checker—all at once.That was my experience too as an internal change leader. And it’s a pattern I see again and again in my work with internal change leaders and continuous improvement practitioners: when we’re not clear on our role, we become the doers of transformation—when our real work is to enable others to lead it.In this episode of Chain of Learning, I’m joined by Jill Forrester, Director of Continuous Improvement at 3sHealth, to explore the leadership shift that changed how she and her team show up—and the impact they’re having—by moving from helping to intentionally creating the conditions for learning and ownership.If you’ve ever felt the weight of carrying organizational transformation on your shoulders, this conversation will help you see why—and how redefining your role and how you help can change everything.You’ll LearnWhy internal change leaders often become the default doers—and why that role isn’t sustainableHow lack of role clarity creates confusion, overburden, and dependency for leaders and their internal clientsWhat it really means to create the experience for learning, not just drive improvement outcomesWhy clarifying and labeling your role and intention changes how others engageHow shifting from doing to enabling builds capability, ownership, and sustainable transformationABOUT MY GUEST:Jill Forrester has been a leader in health system transformation since 2012. She has collaboratively guided the development of a comprehensive management system at 3sHealth, encompassing patient and customer engagement, problem-solving and process redesign, strategic visioning and deployment, performance measurement, leadership coaching and development, and employee engagement. Jill is an active member of a strong provincial network of continuous quality improvement leaders dedicated to strengthening Saskatchewan’s health system through learning-centered, people-focused practices.IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/64 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Jill Forrester: linkedin.com/in/jill-forrester Follow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantripDiscover how to get out of the Doer Trap: kbjanderson.com/doertrap TIMESTAMPS FOR THIS EPISODE:03:27 Jill’s new role director of continuous improvement and when she realized she needed to make a shift05:00 The question, “Are we actually helping”? that changed how Jill viewed her role07:01 Why starting a training with questions makes a bigger impact10:12 Why opening up space for others to learn and contribute can improve engagement13:56 Two shifts Jill and her team made to clarify their roles for better continuous improvement outcomes and build confidence16:07 Labeling your role (even when it feels awkward) to better guide others to transformation22:47 What lead Jill to invest in the Japan Leadership Experience to take her leadership to the next level25:14 Seeing quality as trust and quality as love to reshape how you think about improvement25:44 What good 5S is as something you feel instead of a checklist27:16 An example of 5S in the Japanese culture29:20 The importance of long term thinking to sustain your company for decades30:42 How giving with two hands can be applied to your organization to show respect and support others33:08 The impact of creating space for others to ask questions and learn more quickly35:05 Doing less doing and creating the conditions to increase results and coach more effectively37:15 Reflections to shift from doers to catalysts of change 38:29 Top recommendation for change leaders and continuous improvement practitioners who want to show up in that different space from doing to enabling40:35 Your role as a change leader and creating an experience for others to learn and to lead change themselves42:38 The impact of an intention pause before your next meeting or discussion to help you shift from doing to enabling Learn more and apply for the November 2026 cohort of my Japan Leadership Experience: https://kbjanderson.com/japantrip/
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      47 min
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