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CSM Toolbox

CSM Toolbox

De : Isabel Ruiz
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Welcome to CSM Toolbox with Isabel Ruiz. In each bi-weekly episode, we'll hear from experts in Customer Success, Product, Community Management and Marketing to name a few and learn more about their journey and insights.So, what's in your toolbox?© 2026 CSM Toolbox Economie
Épisodes
  • Learning from mistakes with Angela Guedes at Claap | Ep. 18
    Oct 4 2022

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    Angela is a Senior Customer Success Leader & Startup Advisor.
    Passionate about building high performing teams and mentor others to reach their full potential.

    For the past +8 years, she led and operationalized multiple customer success programs, focused on reducing time to value and increasing business results.

    She's results-driven and process-oriented. And values authenticity, direct communication, and grit.

    How to contact Angela
    https://www.linkedin.com/in/angelaguedes/

    Claap
    https://www.claap.io/

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    18 min
  • Everything as an experiment with Steffen Hedebrandt at Dreamdata | Ep. 17
    Sep 27 2022

    Send a text

    Steffen is the Co-Founder and CMO at Dream Data, which delivers tools and enables algorithmic decision-making in marketing and sales.

    Dreamdata is the B2B revenue attribution platform for small to midsize B2B companies seeking to stop the guesswork and build, repeat, and scale success.

    How to reach Steffen
    https://www.linkedin.com/in/steffenhedebrandt/

    Find out more about Dreamdata and Revenue Analytics here

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    If you enjoy this podcast, please subscribe and leave a review.

    You can find me on Twitter @CSMToolbox

    Don’t forget to use the hashtag #CSMToolbox if you find an upcoming mobile or web app that can help us improve and enhance our customer engagement.

    Connect with Isabel Ruiz https://bit.ly/2NDfOvy

    Join our CSM Toolbox LinkedIn page
    https://www.linkedin.com/company/csmtoolbox/


    Support the show

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    17 min
  • Sense of community and belonging with Antonia Hellman at Toucan | Ep. 16
    Jul 26 2022

    Send a text

    Antonia is the Co-Founder and CEO of Toucan, the video platform built for networking.
    She is a recent graduate of Stanford University, having studied Economics and Political Science.

    Prior to Toucan, her work experience was largely in political campaigning and data science.

    How to reach Antonia:
    https://www.tiktok.com/@antoniahellman
    https://www.toucan.events

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    If you enjoy this podcast, please subscribe and leave a review.

    You can find me on Twitter @CSMToolbox

    Don’t forget to use the hashtag #CSMToolbox if you find an upcoming mobile or web app that can help us improve and enhance our customer engagement.

    Connect with Isabel Ruiz https://bit.ly/2NDfOvy

    Join our CSM Toolbox LinkedIn page
    https://www.linkedin.com/company/csmtoolbox/


    Support the show

    Afficher plus Afficher moins
    20 min
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