“Business owners love to start things, but they can’t stand finishing things, and so the team ends up having all of these unfinished projects.”

The Top 5 Tips for Building a Business That Scales Without You

1. Do a Bottleneck Audit

2. Stop Delegating Tasks - Start Delegating Outcomes

3. Build One Operating Rhythm This Week

4. Define What Only You Can Do

5. Hire for Trust First

TIME STAMP SUMMARY

01:15 The audit helps business owners shift from an operator mindset to an owner mindset.

08:10 Delegating outcomes leads to more effective and efficient team execution.

12:20 Creating a culture of accountability, ensuring everyone is responsible for their outcomes.

13:16 Business owners should focus on activities that only they can do and those that light them up.

16:05 Trust is crucial for effective delegation and operational support.

Where to find Derek?

Website https://thecoosolution.com/

LinkedIn https://fr.linkedin.com/in/derekfredrickson

Derek Fredrickson Bio

Derek Fredrickson is the CEO and founder of The COO Solution, a fractional COO firm that works hands-on with 7- and 8-figure founders and CEOs to build the operational foundation their businesses need to scale. With over 16 years as a Chief Operating Officer and second-in-command, including years running operations for his wife Fabienne Fredrickson's coaching business as she scaled it to multiple seven figures, Derek has spent his career at the intersection of operational leadership, team building, and founder development. He relocated his family to Paris over a decade ago and built The COO Solution from the ground up, and now leads a team of fractional COOs embedded inside growing businesses across industries. He also hosts The COO Solution Podcast, where he shares practical insights on scaling, leadership, and what it actually takes to build a business that runs without the founder at the center of everything.

“It’s not about cleverness, its about clarity.”

Drew Dorenfest Top Five Tips For Small Business Owners To Get Found Online

1. Get more reviews.

2. Optimize your website

3. Write content that cites sources

4. Focus on your best social network

5. Email your email list regularly

TIME STAMP SUMMARY

02:00 Managing Negative Reviews and Optimizing Websites

06:06 SEO Practices and AI Content Creation

10:05 Focusing on the Best Social Networks

12:52 Email Marketing and Staying Top of Mind

15:20 Repurposing Content Across Social Networks

Where to find Drew?

Website www.clientmagnetcrm.com

LinkedIn https://www.linkedin.com/in/drew-dorenfest-64688213

Drew Dorenfest Bio

Drew Dorenfest is a marketing expert who has worked with global brands such as Netflix, Apple, Warner Bros, The NFL and many more as video editor. Now with client Magnet CRM he’s using his expertise to help fellow small business owners grow their brands through more clients, more 5-star reviews and more sales.

“Real accountability is not something you impose on people. It’s a culture that they choose.”

The Top 5 Tips for Closing the Gap Between Leadership Intent and Impact

1. Telling people the what without owning the how.

2. Accountability is chosen, not imposed.

3. The intent-impact gap.

4. Reflection only has value if it changes behaviour.

5. Self-awareness as the core leadership tool.

TIME STAMP SUMMARY

01:32 Overcoming Fear of Setting Expectations

05:59 Balancing accountability and trust

10:03 Generational differences in feedback

16:25 Developing self-awareness

Where to find Steve?

Website https://coachstation.com.au/our-team/

LinkedIn https://au.linkedin.com/in/steveriddlecoachstation1

Steve Riddle Bio

Steve Riddle is the founder of CoachStation, a Brisbane-based leadership coaching and advisory practice operating across Australia since 2010. He has spent 16 years coaching leaders, working with more than 600 leaders across 90-plus organisations on leadership capability, accountability and decision quality. Steve is the author of Falling Into Leadership and creator of the Effective LEADER framework. He is a QUT Leadership Institute Fellow and a regular podcast guest and contributor. His clients range from emerging leaders to senior executives and business owners, with engagements spanning one-to-one coaching, leadership workshops and embedded organisational partnerships.