Couverture de Beyond the Pitch: Inside Arsenal’s Global Fandom Playbook

Beyond the Pitch: Inside Arsenal’s Global Fandom Playbook

Beyond the Pitch: Inside Arsenal’s Global Fandom Playbook

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 Most football clubs are built around matchday but not Arsenal. As it enters its 140th year, the team in a lot of ways, is only just getting started. In this episode of Frontier CMO, Josh travels to London to meet Juliet Slot, Chief Commercial Officer at Arsenal Football Club, on home turf to go inside the playbook behind one of the most engaged global fanbases in sports. From the rapid rise of the women’s league to the clubs’ staying power of “cool,” Juliet shares why serving your fanbase is better than trying to sell them. This conversation lands at a historic moment with the club reaching its first UEFA Champions League Final in 20 years and is within reach from capturing the Premier League title. As FIFA tournaments kick off around the globe, this is your front row ticket to exploring how one of the world’s biggest clubs is making its mark across platforms, geographies, and generations. 00:00 Arsenal’s Global Brand Philosophy 02:00 Serving Fans Beyond Match Day 04:10 Building a Modern Global Football Brand 06:00 Fashion, Culture & the Arsenal Identity 07:30 Personalization, Content & AI Strategy 09:40 Understanding Different Types of Fans 10:45 Measuring Real Fan Engagement 12:30 The Viral Women’s Football Dating Campaign 14:00 Fans as Co-Creators of the Arsenal Brand 16:30 Authentic Marketing vs. Over-Selling 18:40 Growing Arsenal Women Into a Global Business 22:45 Choosing the Right Brand Partnerships 24:20 Purpose-Driven Campaigns & “No More Red” 25:45 Creating One Unified Club Culture 27:00 Winning Beyond Trophies 29:20 The Future of Sports, Tech & Virtual Viewing 32:00 Why Arsenal Resonates Around the World 34:00 Final Lessons on Community & Long-Term Growth
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