Couverture de Best Practices and Latest Trends for Renewals for XaaS Companies

Best Practices and Latest Trends for Renewals for XaaS Companies

Best Practices and Latest Trends for Renewals for XaaS Companies

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Profitable growth companies have 12% higher net revenue retention than their peers. Better customer data allowing companies to predict churn, which can drive churn rates below 10%.

Renewals are the conduit to profitable revenue growth. Alexander Group sees the leaky bucket syndrome, where companies have a lot of new bookings, but the revenue growth they see is not where they expect it to be because they have a churn problem.

Luke Mraz and Elena Ryan of the Alexander Group share the latest trends and best practices from our recent research on renewals for XaaS organizations.

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