We are joined by M. Kent Johnson, CCM, CCE, ECM, the GM/COO of Baltimore Country Club.

The conversation explores the importance of work-life harmony and fostering a positive work culture in club management. It delves into the challenges of balancing work and personal life, the definition of work-life harmony, and the strategies for building a positive work culture. The conversation covers the importance of maintaining non-negotiable standards, adapting values, and learning from mistakes.

It also delves into the challenges of correcting people, transitioning to leadership roles, empowering and letting go, the importance of asking questions, and the role of governance and leadership in organizational culture.

Takeaways

• Work-life harmony
• Creating a positive work culture Non-negotiable standards
• Learning from mistakes

Chapters

• 00:00 Balancing Work and Life
• 10:04 Building a Positive Work Culture
• 21:49 Maintaining Non-Negotiable Standards
• 26:53 Empowering and Letting Go
• 38:50 The Role of Governance and Leadership

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

They're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The Behind the Gates podcast launches, and its hosts, Ed Chapman, CCM, and Michael Herd, discuss their experience co-hosting, their different approaches to asking questions, and the importance of authenticity in conversations. They share insights into how they got started, the fascinating conversations they've had, and the launch of the podcast with its partners. The hosts also engage the audience and encourage participation.

Takeaways

• Importance of authenticity in podcast conversations
• Engaging the audience and encouraging participation

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

They're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

Links

https://www.linkedin.com/in/edchapmanclubindustryleader/

https://www.linkedin.com/in/michael-herd-2686598b/

In this podcast episode, Chris DeChillo shares insights on authenticity in leadership and the value proposition in club restaurants. He discusses his background, career beginnings, and the transition from hotels to clubs.

Additionally, he explores the role of authenticity in leadership and the importance of coaching for leadership development. The conversation covers empowerment, authenticity, values, leadership, coaching, curiosity, and fun in the context of the hospitality industry. It emphasizes the importance of being authentic, empowering team members, understanding personal values, and fostering a culture of curiosity and fun in leadership.

Takeaways

• Authenticity in leadership
• Value proposition in club restaurants Be yourself
• Empower your team
• Curiosity and interest in others
• Values exercise
• Leadership and fun
• Leadership and empowerment

Chapters

• 00:00 Introduction to Chris DeChillo
• 06:40 The Role of Authenticity in Leadership
• 25:37 Coaching and Authenticity
• 31:59 Coaching and Personal Values
• 41:03 Leadership and Fun

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The conversation covers Elaine Patterson's professional career, her experience as the spouse of a club manager, and the challenges of relocation. It delves into the importance of authenticity, personal growth, and prioritising personal and professional life.

The conversation covers various aspects of being married to a club manager, including the impact on relationships, the importance of perspective, and the unique dynamics of the club industry. It also delves into the significance of communication, setting boundaries, and finding joy in the experience.

Takeaways

• Authenticity in leadership
• The importance of prioritising personal and professional life. Perspective and self-understanding are crucial for navigating the challenges of being married to a club manager.
• Communication, setting boundaries, and finding joy in the experience are key to a successful relationship with a club manager.

Chapters

• 00:00 Introduction and Professional Career
• 04:54 Married to a Club Manager
• 09:50 HR and Leadership in Different Industries
• 14:54 Finding a Thought Partner
• 19:56 Authenticity and Personal Growth
• 24:52 Prioritising Personal and Professional Life
• 29:55 Relocation and Decision-Making
• 37:29 The Importance of Perspective
• 55:24 The Unique Dynamics of the Club Industry

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

They're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

Sarab Singh, of Corporate Sherpas, shares insights on change leadership, modern leadership, and the importance of a learning mindset. He discusses the challenges of leading in a VUCA environment, the role of authentic leadership, and the neuroscientific approach to decision making. The conversation delves into various aspects of effective leadership, communication, and change management. It explores the challenges of leadership, the importance of empathy and active listening, and the value of setting up experiments to drive change. Additionally, it emphasizes the significance of building strong relationships and social capital within a team.

Takeaways

• Authentic leadership is essential in a VUCA environment.
• A growth mindset and a learning-oriented approach are crucial for modern leaders. Effective leadership requires empathy and active listening.
• Setting up experiments and learning from failure are essential for driving change.

Chapters

• 00:00 Introduction to Corporate Sherpas
• 07:48 Learning Mindset and Neuroscientific Approach
• 25:52 Navigating Leadership Challenges
• 31:06 Empathy and Active Listening
• 36:09 The Value of Setting Up Experiments
• 42:24 Navigating the Change Curve
• 47:28 The Importance of Social Capital

Links

Corporate Sherpas

https://corporate-sherpas.au

Apple Podcasts

https://podcasts.apple.com › podcast › base-camp-a-cor...

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The podcast episode features an insightful conversation with Scott Clark, an experienced General Manager. Scott shares his career journey, transition to private member clubs, leadership style, and the challenges of balancing work and personal life.

The conversation highlights the importance of empathy, delegation, and self-awareness in leadership roles, as well as the value of transferable skills from a PGA background. The conversation covers the importance of balancing personal and professional life, the passion for the work, developing people, philosophy of people development, personal development plans, dressing and presentation, choosing the right club fit, and the importance of backing oneself.

Takeaways

• Empathy and delegation are essential in effective leadership.
• Transferable skills from a PGA background contribute to successful leadership roles. Balancing personal and professional life is crucial for success.
• Developing people and personal development plans are essential for career growth.

Chapters

• 00:00 Introduction to the Podcast
• 05:27 Leadership and Management Experience
• 13:19 Transferable Skills from PGA Background
• 19:01 Delegating Responsibility and Empowerment
• 25:18 Career Progression and Self-Awareness
• 32:00 Balancing Personal and Professional Life
• 38:22 Philosophy of People Development
• 47:24 Choosing the Right Club Fit

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The conversation delves into John Blanch's experiences as a General Manager with a storied career in the private club industry. It explores his journey through various countries, the challenges of adapting to different cultures, and the importance of leadership and empathy in managing diverse teams.

The conversation covers John's experiences in adapting to the UK, managing people in Asia, cultural differences and humor, leadership and tough decisions, and a fascinating Tiger Woods story. John's journey highlights the importance of empathy, cultural adaptation, and making tough decisions with respect and empathy.

Takeaways

• Adapting to Different Cultures
• Leadership and Empathy Leading with empathy
• Cultural adaptation

Chapters

• 00:00 Adapting to Different Cultures
• 16:00 Leadership and Empathy
• 24:23 Adapting to the UK
• 35:05 Leadership and Tough Decisions
• 40:48 Tiger Woods Story

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The conversation with Tom Wallace covers his journey from early career beginnings to his leadership roles at prestigious golf clubs. It delves into his personal reflections, his father's influence, and the importance of work-life balance. Tom's authenticity and competitiveness are key takeaways from the discussion.

The conversation delves into the themes of leadership, mentorship, career development, adaptability, authenticity, and self-awareness. It explores the attributes of effective leadership across different generations and the importance of reflection in one's career journey.

Takeaways

• Authenticity
• Competitiveness Leadership Attributes
• Mentorship
• Career Development

Chapters

• 00:00 Introduction to Tom Wallace
• 07:10 Personal Reflections and Takeaways
• 26:27 Influence of Father and Work-Life Balance
• 31:54 Leadership and Mentorship
• 45:31 Adaptability and Authenticity
• 53:47 Leadership Attributes Across Generations

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!