In this episode, Gina Cronin, FACHE, Executive Vice President and Chief People Officer at Children's National Hospital, discusses aligning leaders around a new five year strategy, redesigning roles amid major ERP and EHR transformations, and building resilient workforce capabilities and well being initiatives to support growth in world class pediatric care.

In this episode, Dr. Helen Figge, Chief Strategy Officer at MedicaSoft, Immediate Past President of the HIMSS NYS Chapter, and board member of National Association of Health Data Organizations and Maria College, shares how her clinical background shapes practical, sustainable decision making in health IT. She discusses closing credibility gaps between clinicians and executives, the power of communication in leadership, and why grounding innovation in real world experience is essential for lasting change.

This episode is sponsored by MedicaSoft.

In this episode, Stacey-Ann Okoth, Chief Nursing Executive Officer at CommonSpirit Health Mountain Division, discusses strengthening workplace safety, enhancing patient experience, and addressing economic and workforce challenges. She shares strategies for nurse retention, rural care access, and innovative programs that prepare the system for future growth.

In this episode, Hillery Smith Shay, Chief Marketing and Experience Officer and Senior Vice President of Communications at Children's Minnesota, shares how the organization is embedding a systemwide total experience strategy, launching Epic to power a seamless digital front door, and positioning experience as a true strategic differentiator amid financial and care delivery challenges.

In this episode, Amy Assenmacher, RN, Senior Vice President of Revenue Cycle at Corewell Health, discusses margin pressure, payer challenges, and rising self pay trends, and shares how front end excellence, automation, analytics, and resilient leadership can transform the revenue cycle into a strategic driver of financial stability and patient experience.

In this episode, Parinda Khatri, PhD, Chief Executive Officer of River Valley Health, joins the podcast to discuss expanding access to care regardless of a patient’s ability to pay. She shares the keys to organizational success through alignment and building a supportive technology ecosystem, while also addressing the challenges of adopting new platforms and expanding services. Parinda offers insight into opportunities for growth as healthcare organizations navigate the year ahead.

In this episode, Sue Anderson, Regional President of the Wisconsin Region at SSM Health, discusses navigating rural and urban care challenges, healthcare financing pressures, and the impact of clinical and operational excellence. She also shares leadership lessons shaped by continuous improvement, mission driven culture, and decades of experience across consulting and health system leadership.

In this episode, Emily Moorhead, President of the Macomb Market at Henry Ford Health, shares how she is leading operational and workforce stabilization amid rapid growth and industry headwinds. She discusses financial sustainability, staff engagement, patient safety, and making disciplined decisions to support long-term access, trust, and community-centered care.