When Justin Farnsworth joined the industry a few years back, he didn't see his small town as a setback—he used it as leverage. Every mom & pop shop was an opportunity to get to know his neighbors and make their lives easier. Every relationship built led to more referrals. He bet on local business owners, driven by his relentless passion to serve others. Fast-forward to today: his numbers are off the charts, and he'll be the first to tell you it's all because of the community behind him.

Brad Withrow has worn many hats, but he only found the perfect fit when he discovered payment processing—through an ad on Craigslist. He didn't know it, but that ad would change his life. Now, Brad leads a whole team of Agents, and reflects on his past experiences that prepared him to be a leader.

With 24 years of sales under her belt, Agent Connie Lewis still feels like she's only beginning. She's been through it all to keep a roof over her family: waitressing, cleaning, manufacturing—but she truly found her stride once she got into the payments industry. Connie opens up about her approach to cold calling, the freedom of 1099, and how she rides the wave of change in industry tech.

In a way, Richard Brown has been training to be a sales Agent since he was a kid. His job selling newspapers in adolescence set the tone for the rest of his career: service, consistency, and perseverance are the only things that matter. Now an industry veteran, he reflects on all of the changes he's seen in the past three decades and what the future holds for his career.

When he was a full-time employee, Brandon Springer barely made it to his son's birth. Years of long hours and being told what to do pushed him to fight for the freedom he craved—and he finally found that in the payments industry. It didn't happen overnight, but now just a few years later, he never misses his kids' milestones or ballgames.

A career pivot is hard—especially after retiring. So how did Carol Steen become an Agent after years of being a manager at AT&T? Carol took advantage of the resources around her and made networking the cornerstone of her business. Her testimony is proof that sales doesn't always mean door knocking or cold calling.

Agent John Williams is no stranger to hard times. From struggle meals to successful payment vet, his story isn't just inspiring—it's refreshingly honest. He and Justin reminisce on the early days of their careers while sharing the importance of work ethic and why sales Agents shouldn't pose themselves as a commodity.