A Conversation about Redefining HRM: From Human Capital to Human Experience
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A Conversation about Redefining HRM: From Human Capital to Human Experience
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This research explores the fundamental shift in Human Resource Management from a traditional focus on human capital to a holistic emphasis on the human experience. Driven by the rapid integration of artificial intelligence, this transformation allows organizations to move beyond simple productivity metrics toward prioritizing employee wellbeing, purpose, and engagement. While AI technologies offer significant advancements in recruitment, learning, and efficiency, they also present ethical risks such as algorithmic bias and workplace dehumanization. The research argues that a successful transition requires a balanced framework where technology serves as a tool to augment, rather than replace, human judgment and connection. Ultimately, the research advocates for experience-oriented management to foster sustainable performance and genuine human flourishing in the digital age.
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