In this episode of The Leader in You, Polina and Dr. Lola Gershfeld explore the four moves of the Emotional Connection (EmC) process—a practical framework for guiding difficult conversations and repairing workplace relationships.

When conflict happens at work, leaders often try to solve the problem first. But real resolution only happens when people feel safe, understood, and connected.

Dr. Gershfeld explains how the four moves help leaders:

• Track interactional patterns during conflict
• Clarify and organize emotions driving reactions
• Facilitate bonding conversations between team members
• Create a corrective emotional experience that rebuilds trust

By slowing down the conversation and focusing on emotional signals, leaders can move teams out of reactive cycles and into connection, collaboration, and problem-solving.

If you want to transform conflict into stronger working relationships, this episode will show you how.

The Leader in You is the go-to podcast for anyone who wants to create a workplace culture where you can thrive.

Envision a future where you are more grounded, confident, and in sync with your team.

CONNECT:
EmC Leaders
Facebook
Twitter
LinkedIn
YouTube Channel

RESOURCES:
TESA - TEAM EMOTIONAL SAFETY ASSESSMENT
RESOURCES & DOWNLOADS
EMC MASTER CLASS
CONTACT US

Connect with Dr. Lola Gershfeld:

LinkedIn: Dr. Lola Gershfeld
Instagram: @drlolaemc

Connect with Polina Marian:

LinkedIn: Polina Marian
Instagram: @livewithfivekids

Dr. Lola Gershfeld, a distinguished organizational psychologist, has dedicated her career to delving into the intricate layers of employee engagement, team ...