65. Managing Shifting Baselines
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Post sinusitis/generic anger sinus issue my voice is weak but it made me think of how in nature (like my sinuses) you can accidentally change the baseline expectations or habituate to a new scenario by just experiencing it once. And that made me think of how valuable it is to plan ahead to help habituate clients and stakeholders to the scenario we WANT them to think of as the baseline, rather than accidentally let them experience something we will have to redress later.
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