In this episode, I sit down with Shaina Denny, founder of Dog Drop, to talk about how she turned her own experience as a pet owner into a modern, flexible dog daycare concept built for today’s busy lifestyle. She shares what it was like launching during the pandemic, why she decided to franchise, and how market insight shaped the brand’s unique positioning. Shaina also offers powerful advice for aspiring franchise owners from understanding demand to building a model that truly stands out.

Takeaways

• The pet care industry often has a personal story behind it.
• Managing a dog daycare is different from just loving dogs.
• Convenience and flexibility are key in pet services.
• Launching during the pandemic posed unique challenges.
• Franchising was a strategic decision based on internal strengths.
• Understanding market dynamics is crucial for growth.
• High retention rates are vital for business success.
• The business model focuses on pay-for-what-you-use.
• Building a support system is essential for franchise growth.
• Running a franchise means managing two businesses simultaneously.

Learn more at https://www.dogdrop.co/

Visit us:

ims.net

Franchise owners visit:

franchisemarketing.io

Follow me:

TikTok @sthimthy

Instagram @sthimothy

Facebook: Solomon Thimothy

Linkedln: Solomon Thimothy

In this episode, I sit down with Loni Le Van-Etter, founder of Glosshouse, to talk about her inspiring journey in building a wellness and beauty franchise that blends spa services with medical aesthetics. Loni opens up about the challenges she faced along the way, what makes Glosshouse different, and why franchising has been such a powerful growth strategy. She also shares valuable advice for aspiring entrepreneurs, touching on the importance of passion, company culture, and building a brand rooted in support and impact. We wrap up with a look at the future of the wellness industry and Loni’s big vision for where Glosshouse is headed next.

Takeaways

• Glosshouse aims to inspire entrepreneurs through its unique business model.
• Loni's journey began with a desire to make a difference in her career.
• The concept of Glosshouse is to provide a one-stop shop for wellness and beauty services.
• Franchising was a natural progression for Glosshouse as it grew.
• Building a strong company culture is essential for business success.
• Entrepreneurs should seek mentorship and guidance from experienced individuals.
• Business success requires time, effort, and continuous learning.
• The BFF savings program has significantly boosted customer retention.
• The wellness industry is evolving towards more comprehensive health solutions.
• Loni's passion for aesthetics and wellness drives her business vision.

Visit us:

ims.net

Franchise owners visit:

franchisemarketing.io

Follow me:

TikTok @sthimthy

Instagram @sthimothy

Facebook: Solomon Thimothy

Linkedln: Solomon Thimothy

In this episode, I sit down with Jeremy, the founder of Evolve—a wellness facility on a mission to make wellness more accessible and affordable for everyone. We talk about his unique membership model, the real challenges behind staffing and operations, and why community is such a driving force in the wellness space. Jeremy also shares powerful insights on franchising, customer experience, and the future of wellness innovation—reminding us how important it is to stay adaptable and focused on delivering real value.

Takeaways

• Evolve aims to make wellness services accessible to everyone.
• The membership model allows for flexible pricing based on usage.
• Staffing challenges post-COVID have influenced operational strategies.
• Franchising is approached with a focus on community and support.
• The ideal customer is anyone looking to improve their wellness.
• Creating a social wellness space enhances the customer experience.
• Efficiency in operations is key to maintaining affordability.
• Customer service is prioritized to ensure a welcoming environment.
• Future innovations will be based on customer needs and trends.
• Lessons learned include the importance of pacing growth in franchising.

Visit us:

ims.net

Franchise owners visit:

franchisemarketing.io

Follow me:

TikTok @sthimthy

Instagram @sthimothy

Facebook: Solomon Thimothy

Linkedln: Solomon Thimothy