#014 - Mobile - First is over - now it's AI-First
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In this episode of Digital.Decoded, André Kiehne and Mario Pufahl explain why AI is far beyond the hype—and what companies actually need to launch successfully:
- Native AIs vs. helplessness: why many firms hesitate or chase hype
- Strategy first: why AI belongs at the top of the agenda—not just in IT
- Top-down & bottom-up: how to align leadership and employees together
- Faster wins: why to start with small use cases—and how to scale them
- Human at the center: why culture, leadership, and enablement are decisive
- Measure what matters: from win rates to cost reduction—KPIs for AI impact
- Insurance automation example: 60-second response AI for claims & address changes
- IT meets business: how projects succeed when value is the north star
A lively dialogue on real AI use cases, internal hurdles, strategic choices—and why “AI-First” is the next crucial mindset.
🎯 Who’s this for?
- Decision-makers pushing AI across the company
- IT and business teams aiming for real AI value
- Anyone who wants to understand what AI-First looks like in day-to-day operations
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