Couverture de Pay Attention!

Pay Attention!

How to Listen, Respond, and Profit from Customer Feedback

Aperçu
OFFRE D'UNE DURÉE LIMITÉE

3 mois gratuits
Essayer pour 0,00 €
Cette offre est valable du 16.09.2025 au 16.10.2025.
1 livre audio par mois au choix dans notre catalogue inégalé.
Écoutez des milliers de livres audio, podcasts et Audible Originals.
Après 3 mois, 9,95 €/mois.
Accédez à des ventes et des offres exclusives.

Pay Attention!

De : Ann Thomas, Jill Applegate
Lu par : Tara Ochs
Essayer pour 0,00 €

Après 3 mois, 9,95 €/mois. Cette offre est valable du 16.09.2025 au 16.10.2025. Résiliez à tout moment.

Acheter pour 17,91 €

Acheter pour 17,91 €

À propos de ce contenu audio

Make customer feedback work for your business.

Customers are speaking loud and clear through a myriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience. Organizations that provide that level of service will earn their loyalty. Customers base their decisions on nothing more than a positive or negative review of your product and/or service. Pay Attention! paves the way.

Your company wins when you:

  • Understand Customer Expectations
  • Embrace and implement The RATER Factors
  • Define who you are and what you offer
  • Become E.T.D.B.W. (Easy To Do Business With)
  • Connect with your audience in all mediums
  • React appropriately and respond immediately to customer feedback
  • Recover sincerely when things go wrong

All you need is to Pay Attention!

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2010 Performance Research Associates, Inc (P)2012 Gildan Media
Réussite personnelle
Les membres Amazon Prime bénéficient automatiquement de 2 livres audio offerts chez Audible.

Vous êtes membre Amazon Prime ?

Bénéficiez automatiquement de 2 livres audio offerts.
Bonne écoute !
    Aucun commentaire pour le moment