Never Always, Never Never
Strategic Marketing in an AI World
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Patrick Gilbert
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Patrick Gilbert
Most marketing today is stuck in a cycle of short-termism. Marketers chase ROAS targets, optimize campaigns in isolation, and treat every platform update like a fire to put out. The result is a lot of motion without much direction. Meanwhile, AI is accelerating everything around them, and the gap between those with real strategy and those without it is widening fast.
Never Always, Never Never is a book about putting strategy back at the center of marketing, and understanding how AI changes who gets to be effective at it.
Patrick Gilbert, CEO of AdVenture Media and author of Join or Die: Digital Advertising in the Age of Automation, draws on over a decade of experience managing paid media for brands ranging from scrappy DTC startups to publicly traded companies.
Drawing on research from the Ehrenberg-Bass Institute, Byron Sharp, and Les Binet & Peter Field, Gilbert makes the case that most of what marketers believe about loyalty, targeting, and funnel optimization is either incomplete or flat-out wrong, and shows how evidence-based principles can reshape the way teams think about growth.
The second half of the book explores how AI fits into this picture: not as a shortcut or a replacement for thinking, but as an amplifier of whatever you bring to the table. Gilbert explains how AI actually works in plain language, how ad platform algorithms learn and break down, how AI-driven search is reshaping visibility, and how marketing teams can build an AI-first culture.
Never Always, Never Never is for marketers, agency leaders, and business owners who sense that something has shifted but aren't sure what to do about it.
This audiobook is narrated with a digital replica of the author's own voice. The Preface and Chapter 1 are read by the author himself.
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