Couverture de #70 How Halco Built a $40 Million Home Services Business One Problem at a Time

#70 How Halco Built a $40 Million Home Services Business One Problem at a Time

#70 How Halco Built a $40 Million Home Services Business One Problem at a Time

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What does it take to build a home services company that solves far more than a single HVAC problem, and keeps customers for decades? In this episode of The Heat Pump Podcast, hosts Ed Smith and Eric Fitz welcome back Hal Smith, founder and owner of Halco Home Solutions, who first joined the show on Episode 4. Over 42 years, Hal has grown Halco into a roughly $40 million business with a couple hundred employees and four offices across upstate New York. Hal shares why he has resisted private equity despite getting something like ten acquisition calls a week, how a “customers for life, employees for life” philosophy shapes the company, and why nearly every trade Halco has added started as a problem on a job they were already doing. He also talks about losing employees to unions recruiting for data center construction. The conversation also gets technical, covering cold-weather heat pump commissioning, refrigeration practices, temporary heat, Midea’s cold-climate equipment, and whole-home performance. Hal explains why contractors need to think beyond replacing HVAC equipment and consider the building envelope, moisture, indoor air quality, radon, comfort, health, and safety as connected parts of the home. Expect to Learn Why Hal continues to reject private equity offers and believes staying independent protects both long-term customers and employees.Why Hal became both a contractor and a distributor, and what drew him to Midea’s cold-climate heat pump lineup.How whole-home performance creates new business opportunities, from insulation and air sealing to moisture management, indoor air quality, radon testing, basement waterproofing, solar, and accessibility improvements.How to build a diversified home services business without trying to do everything at once, including Hal’s lessons on continuous learning, industry affiliations, persistence, and adding capabilities one problem at a time. ------------------------------------------------- Free webinars, open to anyone: Ed and Eric are teaching two free webinars hosted by Southern California Edison. High-Performance Heat Pump – Sales and Marketing with Ed, on November 12, 2:00–4:00 PM Pacific Time. This one covers how to build a heat pump sales and marketing motion, from your website and advertising through delivering the quote and getting to yes.Register: https://sce.ungerboeck.com/prod/emc00/EventSearch.htm?mid=1&EvtID=91268Designing Heat Pump Retrofits That Won’t Come Back to Haunt You with Eric, on November 19, 2:00 PM - 4:00 PM Pacific Time. Eric covers Manual J, Manual S, duct evaluation, and what goes beyond Manual S, like efficiency and utility bills.Register: https://sce.ungerboeck.com/prod/emc00/EventSearch.htm?mid=1&EvtID=91270 ------------------------------------------------- Timestamps [00:00] - Introduction [03:22] - Meet Hal Smith and Halco Home Solutions [06:09] - Employees for Life, Customers for Life [07:40] - Why Hal Hasn't Sold to Private Equity [13:20] - Competing for Skilled Tradespeople [21:37] - Why a Contractor Became an HVAC Distributor [26:46] - Cold-Climate Heat Pump Technology and Midea [32:13] - The Future Is Whole-Home Performance [36:22] - How to Build a Home Performance Business; One Problem at a Time [44:06] - Closing Remarks Follow Hal Smith: Email: hal@halcoenergy.com Website (Company): https://www.halcoenergy.com/LinkedIn (Company): https://www.linkedin.com/company/halco/home/Facebook (Company): https://www.facebook.com/halco1984YouTube (Company): https://www.youtube.com/user/HalcoEnergy Follow the Hosts: Ed Smith: https://www.linkedin.com/in/ed-smith-5aa8716Eric Fitz: https://www.linkedin.com/in/ehfitz/Amply Energy Website: https://www.amply.energy/Amply Energy YouTube: https://www.youtube.com/@amplyenergyAmply Energy Facebook: https://www.facebook.com/amplyenergyAmply Energy Instagram: https://www.instagram.com/amply_energy/
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