Couverture de #945 Matt Peters: 🤖 Why Human Care Still Wins in an AI World

#945 Matt Peters: 🤖 Why Human Care Still Wins in an AI World

#945 Matt Peters: 🤖 Why Human Care Still Wins in an AI World

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Send us Fan MailWhat if the best use of artificial intelligence isn’t replacing people—but helping them do more meaningful work?Fixify co-founder and CEO Matt Peters joins Joey Pinz to explore how AI, automation, and human care can work together to transform IT support. Drawing on his experience at Check Point, Mandiant, FireEye, and Expel, Matt explains why technology only becomes valuable when it solves a real customer problem.Matt also shares lessons from growing up in Thailand, Pakistan, and Sierra Leone. Those experiences taught him that solutions created from a distance often collapse when they meet reality. Whether designing software, leading a company, or running an MSP, leaders must understand what is actually happening on the ground.The conversation explores Fixify’s human-in-the-loop approach, the questions MSPs should ask before investing in AI, and why automation should elevate talented technicians instead of eliminating them. Matt also discusses coaching youth softball, overcoming imposter syndrome, protecting family priorities, and focusing on effort when results remain uncertain.🔑 Top Three Highlights🤖 Why AI should augment talented people instead of replacing them 🌍 How Matt’s international childhood shaped his leadership philosophy 📈 How MSPs can use automation to improve service, retention, and growth --- Join us for enlightening discussions that spark growth and exploration. Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration. 🎧 Listen on Your Favorite Platforms: Spotify (Video): https://podcasters.spotify.com/pod/show/joeypinzApple: https://podcasts.apple.com/us/podcast/joey-pinz-discipline-conversations/id1583997438Spotify: https://open.spotify.com/show/69SFwY3XSwcw9qNvElAn10YouTube: https://www.youtube.com/c/JoeyPinzDisciplineConversations?sub_confirmation=1 🌐 Explore More: Website: https://www.joeypinz.comLink Tree: https://linktr.ee/joeypinzFollow on Social Media: @TheJoeyPinz (Instagram, Twitter (X), Facebook, TikTok, Minds, YouTube)Subscribe: https://joeypinzconversations.com/subscribe/ 🎵 Music by Tom Izzo: @wahlsinger https://tomizzomusic.com Would you like to Sponsor Joey Pinz? Get the prospectus here: www.joeypinz.com/sponsor 💡 Support the Podcast: • Subscribe: https://joeypinzconversations.com/subscribe/• Patreon: https://www.patreon.com/joeypinz • One-Time Payment: https://tinyurl.com/c6dx4hck Subscribe, follow, and rate with 5 stars if you enjoy these conversations. Connect with us across various platforms and don't forget to join our newsletter for updates! #Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness#SelfImprovement #LearningJourney #Motivation #ThoughtProvoking#KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange #ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity#JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations#PodMatch Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/thejoeypinz Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor Episode Links: https://www.linkedin.com/in/matt-peters-5984b5/https://www.fixify.com/Support the show
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