Couverture de Why Great Lawyers Still Lose Clients Without Commercial Thinking and Human Trust with Tom Cassels

Why Great Lawyers Still Lose Clients Without Commercial Thinking and Human Trust with Tom Cassels

Why Great Lawyers Still Lose Clients Without Commercial Thinking and Human Trust with Tom Cassels

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 In this episode of Beyond Billables, host Stephen Rodney speaks with Tom Cassels, Senior Partner at Linklaters, about how top litigators build and sustain successful careers. The conversation explores Tom’s unconventional path into law, the evolution of complex litigation, and how the profession is changing with funding models and AI. The episode also focuses on the human side of legal practice, including client relationships, leadership, and building strong teams.Tom Cassels is a Senior Litigation partner at Linklaters, specialising in high stakes disputes, public law, and competition litigation. He began his career at Baker McKenzie, where he developed broad litigation experience before specialising through major cases such as the Camelot judicial review. Over time, he became known for handling complex, high profile matters and has worked with global clients across industries, including sports and international disputes.Expect to LearnHow strong client relationships shape successful legal outcomesWhy commercial thinking matters more than pure legal argumentsHow litigation funding and class actions are changing the legal marketWhat makes a successful law firm partner beyond technical skillsHow AI may increase the value of human judgement in lawEpisode Breakdown with Timestamps[00:00] – Teaser[01:03] – Welcome to Beyond Billables & Introduction of Tom Cassels[05:14] – Running cases unsupervised, then moving to Australia[09:40] – What makes a successful litigation partner[15:19] – Young lawyers afraid to pick up the phone[21:51] – AI and house‑buying analogy – trust in human judgment[27:51] – Law firms getting better at management over time[31:08] – Making sponsoring partners responsible for integration[36:40] – War story: Lewis Hamilton’s Belgian GP appeal (2007)[42:32] – Advice to younger self: less time in the bar[48:37] – Three non‑negotiable behaviours: respect, honesty, enjoyment[49:31] – Closing thanks and episode wrap‑upConnect with Tom Cassels:LinkedIn: https://www.linkedin.com/in/tom-cassels-8a0a538/Company’s LinkedIn: https://www.linkedin.com/company/linklaters/Company’s Website: https://www.linklaters.com/Connect with Stephen Rodney:LinkedIn: https://www.linkedin.com/in/stephenmrodney/Company’s Website: https://www.intogreatcoaching.co.uk/Company’s LinkedIn: https://www.linkedin.com/company/intogreat-coaching/Connect with IntoGreat Coaching:Website: https://www.intogreatcoaching.co.uk/LinkedIn: https://www.linkedin.com/company/intogreat-coaching/Listening Links:Spotify: https://open.spotify.com/show/5itRkdqnE9iUG7XuVXfur9?si=cd8ec898274442d9&nd=1&dlsi=6ff13118ea1a44b4Apple: https://podcasts.apple.com/us/podcast/beyond-billables-lessons-from-top-law-firm-partners/id1847593311YouTube: https://www.youtube.com/@StephenRodney-i8l
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