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5 Star Service

5 Star Service

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Debra Betolatti joins this week’s episode to share how setting clear expectations from the start, being honest and consistent in communication, and educating clients can help achieve top-notch service.


Full Description / Show Notes

  • Debra’s career history and background
  • What a 5-star experience means to her and how she learned from a mistake on what not to do
  • Biggest mistakes agents make when it comes to service
  • The importance of discovery sessions and setting expectations
  • The types of questions to ask clients
  • What clients are looking for in their real estate agent
  • Why honesty and transparency are key
  • The importance of being a REALTOR
  • How referrals can evolve from past client 5 star experience
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