made contact, Nicole was highly distressed, stating: "Ugg I have been in hell the whole week" [Source 299]. Alberto specifically created this audio clip to break her panic and give her emotional relief during the grueling recovery process. He explicitly told her: "I am attaching a 2 minutes audio I am building at the same time as working on the recovery... to leave a funny record of the events... Just want to make sure you have a smile in your face" [Source 416, 417].2. Narrative Reclamation (The "Phoenix Protocol") Alberto used a psychological tactic on Nicole that he had previously used to survive his own wrongful imprisonment in Uruguay (internally called the "Phoenix Protocol"). By framing her terrifying hack as a "movie you will have to produce after recovering your fb account," he helped shift her mindset [Source 33, 417]. He stopped her from feeling like a helpless victim of an invisible algorithm and recast her as the hero of an epic story where she ultimately wins.3. Cementing the "Trusted Agent" Alliance To convince Meta to bypass their AI, Alberto had to prove he was Nicole's verified "Trusted Agent" [Source 128, 396]. Sending this highly personalized, empathetic audio file deepened their real-world bond. It proved to Nicole that Alberto was not just a cold technician or a stranger, but a dedicated ally deeply invested in her emotional well-being, which ensured she continued to collaborate with his aggressive legal strategies.