In this episode of the RAL Room Assisted Living Podcast, Dr. Alex sits down with Rachel Robertson, owner of Turnberry Place Assisted Living in Fort Collins, Colorado. With 19 years of hands-on experience, Rachel shares what it really takes to build, sustain, and now expand a successful residential assisted living home. 🏡

From starting with a business partner to becoming a solo owner and mentor to other operators, Rachel’s journey is packed with real-world lessons in leadership, staffing, and long-term growth.

Here’s what we cover:
✅ How Rachel got started in residential assisted living nearly two decades ago
✅ The realities (and risks) of business partnerships
✅ The biggest early challenges and how she overcame them
✅ Building a strong caregiver culture that drives retention
✅ Creative, non-monetary ways to reward and retain staff
✅ Why leadership, presence, and positivity set the tone for your home

👉 If you’re building—or thinking about building—a residential assisted living business that lasts, this episode is full of practical wisdom from someone who’s done it for nearly 20 years.

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