TUI & Transcom On Building A Best In Europe Partnership
Impossible d'ajouter des articles
Échec de l’élimination de la liste d'envies.
Impossible de suivre le podcast
Impossible de ne plus suivre le podcast
TUI & Transcom On Building A Best In Europe Partnership
-
Lu par :
-
De :
À propos de ce contenu audio
Last November, Leigh Hopwood, CEO of the CCMA (Contact Centre Management Association), was on the CX Files talking about the 25th anniversary of the European Contact Center and Customer Service Awards (ECCCSAs).
https://cxfiles.libsyn.com/cxfiles/leigh-hopwood-ccma-25-years-of-the-ecccsas
At those awards on November 25th 2025, The Best Customer Service Into Europe award was won (gold) by TUI working with Transcom.
https://ecccsa.com/2025-winners/
Peter Ryan recently called Leo Ooms (TUI) and Dario Bakovic (Transcom) to talk about the award and what it takes to build a BPO partnership that can win a prestigious 'Best in Europe' award...
---
Leo Ooms
Head of Customer Services BPO TUI Group
https://www.linkedin.com/in/leoooms/
https://www.tui.com/
Dario Bakovic
Head of Global Accounts EMEA at Transcom
https://www.linkedin.com/in/dario-bakovic/
https://transcom.com/
Vous êtes membre Amazon Prime ?
Bénéficiez automatiquement de 2 livres audio offerts.Bonne écoute !
