In this episode of the Selling Trust Podcast, Nathan Mark tackles one of the most uncomfortable—but necessary—topics in sales: when a client relationship starts to fall apart.

Using the analogy of divorce, Nathan explains why sales relationships fail, how neglect and emotional reactions accelerate breakdowns, and why many “sales divorces” could be avoided with the right approach and leadership support.

This episode is especially valuable for account managers and sales leaders, highlighting the critical role of impartial mediation, fact-finding, and emotional intelligence before making the decision to walk away from a client.

🎯 In this episode, you’ll learn:

• Why sales relationships require ongoing work—just like marriages
• When a client breakup is necessary vs. avoidable
• How laziness, emotion, and assumptions kill accounts
• Why sales managers must act as impartial mediators
• How to salvage strained relationships—or end them cleanly

If you’re a salesperson frustrated with a client, or a sales manager unsure how to handle conflict between reps and accounts, this episode offers a clear, thoughtful framework to make the right decision, not the fast one.

📩 Need an impartial voice or guidance through a tough client situation?
Visit nathanmark.com to connect, request coaching, or download your free copy of the Revenue Event Cookbook.

Slow down.
Seek understanding.
Build trust—even in conflict.

We’ll see you in the next episode.