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The idea here is that all businesses, regardless of what goods or services they provide, are essentially interconnected groups of processes. Those that are considered primary directly create value for customers and, in turn, the business; those that are secondary are vital to ensuring the primary processes continue along smoothly and regularly. Each of these processes, in turn, is made up of a number of steps that must be carried out in a proper order, and they must be looked at as a whole to achieve quality results.

Many people struggle to memorize information that they need to retain for various reasons. With the techniques in this book, you should be memorizing information in no time like a pro. Working your brain is just like working any other muscle in your body and with proper practice and preparation you will give your brain everything it needs to grow and quickly retain information. So go ahead and give this book a try; you have nothing to lose and everything to gain when you can become a master at remembering!