a good experience + customer service
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a good experience + customer service
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You ever think about how most of us are in some kind of service job, even if it doesn’t look like the usual “customer service” stuff? We’re all out here interacting, showing up, giving something of ourselves... and people walk away with their own experience of that. Lately, I’ve been thinking a lot about what makes those interactions actually feel good—for them, but also for us.
This episode is me sorting through memories, moments, and maybe a few patterns I’ve started to notice. Is “good service” really about the script, or is it about something deeper..connection, attention, intention? Let’s unpack that together.
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IG: @taylorreikodesign
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