In this episode of NRG Insights, Marcus is joined by Dan Kendrick, a well-known and well-respected voice in business development across specialist lending.

Dan shares his journey through financial services, starting out in smaller, less glamorous parts of the market and learning the ropes the hard way. From early roles focused on modest loan sizes to building long-term relationships in a crowded lending landscape, Dan explains why persistence, communication and genuine effort still matter more than talent alone.

The conversation covers the realities of being a BDM today — from standing out when brokers are overwhelmed with choice, to handling rejection, pressure, and constant change in the market. Dan also talks openly about the impact of COVID on lending, how he adapted, and why leaning into relationships rather than hiding behind process made the difference.

Along the way, Marcus and Dan discuss what separates good BDMs from great ones, why belief in your product is essential, and how clear, honest communication builds trust that lasts.

A straight-talking episode for anyone working in business development, lending, or looking to build a long-term career in financial services.

What you’ll hear in this episode:

- Why hard work often beats natural talent in business development
- How early, unglamorous roles can shape long-term success
- The importance of persistence without becoming a nuisance
- Why communication beats hiding behind emails
- How strong relationships are built and maintained over time

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For more visit: www.nrg-resourcing.co.uk

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