In this episode of What’s Underfoot, Tony Wright sits down with Scott Humphrey, CEO of the World Floor Covering Association, for a candid conversation about leadership, legacy, and where the flooring industry is headed.

Scott shares the lessons that shaped him — from working in his father’s carpet mill to 25 years at Shaw Industries, and ultimately leading the WFCA. He reflects on a defining leadership failure, why “people matter more than process,” and the tough decisions that test great leaders.

They also discuss AI’s impact on flooring, rebuilding manufacturer–retailer relationships, and the workforce challenges facing the industry.

If you lead a team, run a business, or care about the future of flooring, this episode delivers practical insight you can apply immediately.

Great leadership isn’t built overnight. It’s shaped by experience, perspective, and the lessons you learn along the way.

In the inaugural episode of What’s Underfoot, host Tony Wright, President of American Home Surfaces Group & Commercial USA, sits down with Scott Maslowski, Executive Vice President of SSC Sales & Operations at Daltile, for a wide-ranging conversation about leadership, growth, and the human side of the flooring business.

Scott reflects on the career moments that shaped how he approaches customers and teams today, what he’s learned since his early days in the industry, and how his perspective has evolved over time. The discussion goes beyond titles and transactions, touching on habits, mindset, and the importance of staying grounded while leading at a high level.

The episode closes with a forward-looking conversation about where the industry is headed—and one practical insight independent dealers can apply right now to build a stronger, more resilient business.

Thoughtful. Honest. And rooted in real experience—this is What’s Underfoot.