In this episode, Manisha Tank is joined by Gaston Carrion, Managing Director and APAC Talent and Organisation Lead at Accenture, and Michelle Du Plessis, Vice-President of Global Human Resources Operations at BHP, one of the world’s largest natural resources companies, to talk about the impact of the Great Resignation, the evolution of HR technology stacks, and the benefits of deploying cutting-edge technology to back the HR function.

We discuss why organisations need to adopt new operating models, team structures, leadership, mindsets, behaviours, and ways of working to take advantage of digital transformation, and then reap those long-term rewards. Michelle shares the challenges of navigating an increasingly complex external post-pandemic environment, and how she led the charge in bringing together some 90 disparate HR systems into a single platform at BHP. We also explore key topics on the minds of C-suite leaders and employee experience managers, and the importance of a human- and customer-centric HR strategy.

Visit Enterprise Transformation, a podcast series that explores how new technology is enabling enterprise transformation and reimagining organisations to seize future opportunities: https://impact.economist.com/projects/enterprise-transformation/

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