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Great teams aren't built by accident. They're built through consistent training and intentional leadership.

In this episode of The GrowthPro Edge, Denise Killian talks with Davi Hecht, General Manager of Alley Cats Burleson and the 2025 FEC of the Year, about how ongoing coaching, accountability, and cross-training create high-performing teams, exceptional guest experiences, and stronger business results.

🎯 In this episode, you'll hear about:

• How to build a culture of continuous training without overwhelming your team
• Why "inspect what you expect" is one of the most powerful leadership habits
• How guest and employee feedback can guide your training priorities
• Why cross-training builds flexibility, confidence, and stronger leaders
• Simple training strategies that improve performance, guest satisfaction, and employee retention

Originally recorded for ThinkTank and now featured on The GrowthPro Edge.

Find your next edge at TheGrowthProGroup.com

The GrowthPro Edge is a weekly business and leadership podcast featuring conversations with industry peers and our own coaches. Each episode delivers practical insights, proven strategies, and honest conversations designed to help you grow your business, strengthen your team, and lead with confidence.