Couverture de Un-Billable Hour: Business Management Strategies for the Busy Lawyer Around the Community Table

Un-Billable Hour: Business Management Strategies for the Busy Lawyer Around the Community Table

Un-Billable Hour: Business Management Strategies for the Busy Lawyer Around the Community Table

De : Legal Talk Network
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 Managing your law practice can be challenging. Marketing, time management, attracting clients and all the things (besides the cases) that you need to do, but aren't billable. Welcome to this edition of "Un-Billable Hour" ...the law practice advisory podcast! This is where you'll get the information you need from expert guests and host Christopher T. Anderson.Legal Talk Network Economie Management Management et direction Réussite personnelle
Épisodes
  • Seat at the Table: Scratch That Niche! Let Clients Know Your Specialties.

    Seat at the Table: Scratch That Niche! Let Clients Know Your Specialties.
    Nov 10 2026
    In this episode of the Un-Billable Hour’s Seat at the Table: How do you get the word out and truly show people the things that you do better than anyone else? The customer experience matters, but so does the niche. Demonstrate your expertise and then show clients you care and build your referral market. People who had great service know other people who need great service. Take a position that means something to a client population and then become known. “You don’t have to market to the whole world. Just your world.” You can’t be all things to all people all time. In law, that usually doesn’t work. So, what is it that you do? And how do you tell potential clients that? What sets you apart in your field? In this episode of Seat at the Table, host Christopher T. Anderson gathers with marketing mavens (and LTN podcasts hosts of “Lunch Hour Legal Marketing”) Conrad Saam and Gyi Tsakalakis as well as legal marketing pro Cassidy Lewis to break it down. What makes you stand out and how are you telling potential clients that story? When you’re starting out, it’s easy to be a “door lawyer,” as in “my door is always open.” But as your firm grows, maybe there are some cases you should say no to. Be known for your brand, for being great at what you do, and you’ll attract the kind of cases you want. Specialization isn’t just a competency thing, it’s a marketing thing. Stand out, be known, attract clients. That’s how it works. And remember, your service and the client experience also matter. Juggling the two – expertise and personal attention – is a delicate dance. Does “bedside manner” help? Or is it all about results? That’s where online reviews, results, and reputation blend and get you the next client. This episode of Seat at the Table is a free consultation with some seriously experienced pros. Worth your time. REFERENCES MENTIONED: Lunch Hour Legal Marketing, Legal Talk Network “Traction: Get a Grip on Your Business” Legal Talk Network Unbillable Hour
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    49 min
  • The Most Expensive 20 Seconds in Your Practice

    The Most Expensive 20 Seconds in Your Practice
    Oct 27 2026
    This episode is sponsored by Smith.ai. ------ The money you pour into your marketing is meaningless if you don’t answer the phone call fast. Prospects have choices. You got their attention with marketing and networking, and then you don’t answer the phone call promptly … and the caller moves on to the next law firm on their list. In 20 seconds, you blew that marketing spend. Guest Maddy Martin is GM of legal at Smith.ai, which provides end-to-end intake services for law firms. It’s all about 24/7 customer engagement powered by a combination of human expertise and AI driven tech, allowing small and medium sized law firms to provide customer engagement that rivals even the biggest firms. Technology changes, but the level of responsiveness clients want, and expect, doesn’t. Calls handled by a combination of trained professions and AI-enabled technology can lead to a higher level of closings, getting clients to hire you and sign the contract. It’s all about building that connection and getting it right the first time. You’ve spent money and time to convince that potential client to call. Don’t give them a reason to hang up and call someone else. Even if you have an intake professional in house, do you even know if you’re losing calls when someone phones and your staff is busy with someone else? Hear how a hybrid AI solution maximizes onboarding from those leads you’ve worked so hard to attract. Mentioned in This Episode: Clio Legal Trends Report Smith.ai
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    53 min
  • Seat at the Table: Cash Flow Practices That Support Firm Growth

    Seat at the Table: Cash Flow Practices That Support Firm Growth
    Oct 13 2026
    In this episode of the Un-Billable Hour’s Seat at the Table: Being a great lawyer is important, being able to afford to be a great lawyer also matters. Billing and collections are an important part of your firm. How much time do you spend understanding how you run your business vs. How much time you spend “working.” You’ve got to bill as well as produce results. Take control of how you’re paid and when. Cash crunches happen. But you can navigate them if you plan, prepare, and keep an eye on your bottom line, every day. The money often shows up later than the work does. Nobody told you that. Practicing law and producing results that help real people with real problems are wonderful things. But you are also a business, and people depend on you, and cash flow matters. Here’s where it gets tough. So how do you know from looking at the bottom line, how a firm – your firm – is really doing? Is it making money? What percent of revenue should go to payroll or marketing, where are your leaks? This episode of Seat at the Table features money experts Amira Hasenbush, Brooke Lively, and Joy Lutz as they share insights with Christopher T. Anderson and get into the nitty gritty of running a law firm that not only produces results for clients but also produces profits for the owners. Hear how a firm can look profitable on paper but still not produce profits. Taxes, expenses, debt, billing “slippage,” and collection slowdowns all add up. Are you seeing the big picture? Cash flow, payroll, unintended outflows, and bookkeeping are all vital to your bottom line. Learn how to train yourself for profit. Mentioned in This Episode: Clio Legal Trends Report Lawpay ClioCon 2026, Oct. 26-27, 2026 Legal Talk Network Unbillable Hour …And of course Wimpy!
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    44 min
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