In this conversation, Jeff and Danny talk with John Figueroa about the values and processes that define On Point Heating and Air. John breaks down what customers truly expect from an HVAC professional, how his team stays ahead of industry best practices, and why consistent training is essential for both quality and culture.

Topics include maintaining strong communication with homeowners, installing with precision, developing teams with integrity, and staying committed to service excellence. John also talks about the responsibility that comes with entering customers’ homes and the importance of earning their trust every step of the way.

• On Point Heating and Air
  https://www.onpointheatingandair.com
  • CONTACT US
    • (619) 272-6055

• Why personalized service matters in HVAC
• How to build trust through transparency and education
• What separates premium service companies from the competition
• How leadership and communication shape a service business
• Why technicians need continual training and development
• What it takes to grow a values-driven trades company
• This trade is not a nine to five.
• Working hours can extend until the job is done.
• Customer expectations can lead to longer work hours.
• The HVAC industry requires dedication and flexibility.
• Residential HVAC work often involves urgent customer needs.
• Professionals must be prepared for unpredictable schedules.
• Job satisfaction is tied to customer comfort.
• Challenges in HVAC can be rewarding when resolved.
• Time management is crucial in this field.
• Understanding customer needs is essential for success.

Website
https://www.thetradespodcast.com

Hosted by
Jeff Mudd and Danny Torres

The Trades Podcast features real conversations with business owners, trades leaders, and industry innovators making an impact in the skilled trades community.

If this episode inspires you, share it with someone in the trades or anyone thinking about starting a home-services business. Like, comment, and subscribe to help more people discover these conversations.

In this episode of the Trades Podcast, Danny Torres, Jeff Mudd, Taylor Bray, and Juri Peterson discuss the importance of the PHCC San Diego chapter in promoting the trades, particularly plumbing and HVAC. They provide updates on training programs, including the pre-apprenticeship and four-year apprenticeship programs, and share success stories of students who have found employment after completing these programs. The conversation also covers employer sponsorship for training, the significance of backflow certification, and the upcoming trades expo, which aims to engage the community and provide resources for those interested in the trades.

Takeaways

• PHCC San Diego is dedicated to promoting the trades.
• The pre-apprenticeship program has seen significant success.
• 80% of students from the pre-apprenticeship program find work.
• Employer sponsorship is crucial for apprenticeship programs.
• The four-year apprenticeship program is federally accredited.
• HVAC training programs are expanding to meet industry needs.
• Backflow certification is essential for community health and safety.
• The trades expo offers valuable resources and networking opportunities.
• Interactive learning experiences are being introduced at the expo.
• PHCC is a valuable resource for anyone in the trades.

👉 Learn more and register for the next PHCCSD Trades Expo:
https://www.phccsd.org/trades-expo
Encourage your team, your apprentices, your community partners, and your local schools to attend. Spread the word. The next generation is counting on us.

Whether you are a contractor looking to hire, a vendor wanting to participate, or an educator seeking opportunities for your students, PHCCSD is ready to support you.

PHCC San Diego Chapter
Website: https://www.phccsd.org
General Contact: https://www.phccsd.org/contact
Phone: (858) 693-3855
Email: info@phccsd.org

Taylor Bray, PHCC San Diego
Juri Peterson, PHCC San Diego

Hosted by Jeff Mudd and Danny Torres of TheTradesPodcast.com

Share this episode with educators, students, parents, and contractors who care about rebuilding the skilled trades workforce.
Leave a comment letting us know how the trades have impacted your life or business.

Chapters

00:00 Introduction to the Trades Podcast and PHCC San Diego

01:51 Overview of PHCC and Its Importance

05:46 Training Programs and Their Impact

09:41 Success Stories and Instructor Highlights

13:43 Financial Support and Scholarships for Students

17:42 National Reach and Online Training Opportunities

21:39 Four-Year Apprenticeship Program Overview

23:53 The Value of Apprenticeship Programs

27:48 Exploring HVAC Training Opportunities

29:43 Backflow Certification and Its Importance

32:36 Upcoming Trades Expo: What to Expect

37:46 Interactive Learning: The Escape Room Experience

Summary

In this conversation, John Pierson shares his personal experience with mosquitoes and the challenges he faced while trying to create a mosquito-free outdoor space. He discusses his initial solution of using tiki torches and the problems that arose from that approach. Ultimately, this led to the innovative idea of BuzzCaps, a product designed to enhance outdoor living by effectively managing mosquito issues.

Takeaways

• John faced a significant mosquito problem in his outdoor space.
• He initially tried using tiki torches for mosquito control.
• Tiki torches proved to be an ineffective solution.
• John's frustration led him to think creatively about the problem.
• The idea for BuzzCaps emerged from his need for a better solution.
• BuzzCaps are designed to attach to privacy fences for better stability.
• John's experience highlights the importance of innovation in everyday problems.
• The conversation emphasizes the value of persistence in problem-solving.
• Outdoor living spaces can be improved with innovative products.
• John's story is a testament to turning challenges into opportunities.
• Transform Your Outdoor Experience with BuzzCaps: A Game-Changer for Homeowners

1. The Birth of BuzzCaps

John Pierson shares the story of how he and his family created BuzzCaps. After building their first pool in Maine, they struggled with mosquito infestations that ruined their evenings. Inspired by their challenges, John set out to develop a product that would allow them to enjoy their poolside without the pesky bugs. Thus, BuzzCaps was born—a simple yet effective solution that transforms deck or fence posts into tiki torches, utilizing citronella oil to deter mosquitoes naturally.

2. Understanding the Product

BuzzCaps are designed to fit on four-inch or five-inch posts and require no tools for installation. Each product comes with a 12-ounce oil canister to hold citronella oil, which masks human scent and keeps mosquitoes at bay. This innovative design not only solves a common problem but does so in a way that enhances the aesthetic of outdoor living spaces. John emphasizes that a clean and upscale look was a priority during development, making BuzzCaps an attractive addition to any deck or backyard.

3. A Family Affair

What makes BuzzCaps special is its family-oriented foundation. John, his wife Lisa, and their son Max collaborated throughout the design process. They voted on various names, ultimately settling on BuzzCaps, which cleverly reflects the product's purpose. John credits his family for their encouragement and feedback, helping him refine the design to its current successful form.

4. The Importance of Networking

John highlights the significance of networking in growing BuzzCaps. During his first expo experience at the Pool, Spa, Deck, and Patio Expo in Vegas, he made valuable connections with distributors and learned about the industry. This exposure opened doors to new opportunities and potential partnerships, proving that stepping outside one's comfort zone can yield incredible results.

5. Future Prospects

As a relatively young company, BuzzCaps is focused on spreading awareness about their product. John envisions expanding their product line to cater to different materials and post sizes, further enhancing outdoor living experiences for homeowners. This innovative approach shows that BuzzCaps is not just a product but a brand dedicated to improving outdoor spaces.

Conclusion:

BuzzCaps presents a fresh solution to a longstanding problem for outdoor enthusiasts. The combination of thoughtful design, family collaboration, and effective networking has positioned BuzzCaps as a standout product in the home improvement industry. By offering a stylish way to enjoy outdoor living without the nuisance of mosquitoes, BuzzCaps is set to transform backyards everywhere.

Key Takeaways:

- BuzzCaps is a family-run business that provides an innovative solution for mosquito control in outdoor spaces.

- The product is designed to enhance the aesthetic of decks and fences while providing a functional benefit.

- Networking and community engagement are crucial for startup success, as demonstrated by John's experience at industry expos.

- BuzzCaps aims to expand its product offerings to meet diverse customer needs.