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The Secret Serviced Podcast

The Secret Serviced Podcast

De : Mark Winship
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Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.


From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!


This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.


Hit subscribe and join the journey where the secrets of hospitality come to life and where there is NEVER A DULL MOMENT!


Please also follow on Instagram @secretservicedpodcast

Hosted on Acast. See acast.com/privacy for more information.

Mark Winship
Direction Economie Finances privées Management et direction
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    Épisodes
    • 31. Planning Approved & Living In A Caravan
      Dec 16 2025

      🎙️ Season 3, Episode 31


      Planning Approved & Living in a Caravan 🚐✨


      This week on The Secret Serviced Podcast we are sharing a proper behind-the-scenes episode.

      We cover:


      ✈️ Carolines recent trip to Dubai

      🏗️ Planning approval at Sefton Place and the very real prospect of caravan life while the works begin

      🎄 How we prepare for a seamless Christmas across the portfolio, from inventory checks to pre-emptive guest messaging

      🎁 And… we launch our first ever competition and it is a BIG one


      THE MEGA PRIZE 👀

      Win half a day with Mark and Caroline at Sefton Place

      • Walk the site with us

      • See an Aparthotel development project in action

      • Hear our plans in detail

      • Ask us anything about your own property business

      • Spend focused time working through your goals

      If you are serious about scaling, this is a rare opportunity.


      HOW TO ENTER 👇

      1️⃣ Follow us on Instagram @secretservicedpodcast

      2️⃣ Subscribe to our YouTube channel @secretservicedpodcast

      3️⃣ Post a story or post showing you listening to the podcast and tag us

      4️⃣ Leave us a review on your podcast platform of choice and send us a screenshot so we know it is you


      🎄 Winner announced on Christmas Eve

      🎙️ This is our final episode before the Christmas break

      ✨ We will be back in the New Year


      Go and listen now and get entered 👇

      Hosted on Acast. See acast.com/privacy for more information.

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      31 min
    • 30. Living in a Caravan & Top Work Martin Lewis
      Dec 8 2025

      Episode 30 of Season 3 is LIVE 🎙️✨


      ‘Living in a Caravan & Top Work Martin Lewis’


      This week has been… a lot. From tough moments and unexpected challenges to festive cheer and big steps forward, we have been on quite the rollercoaster. ❤️‍🩹🎄


      We headed to a beautiful Christmas event, met some amazing people, and made real progress at Sefton Place — including pulling together a 20-page vision brochure we are so proud of. Builder quotes came in higher than hoped (joy!), so we are deep in funding conversations while we wait for planning permission updates… complete with yet another survey request. Because of course. 😂🏗️📑


      We shared a visit from an ecology specialist, celebrated receiving the Gold Award for Quality in Tourism 🏆, and talked about how we are moving towards being a fully data-driven business. 📊✨


      We also touched on the recent budget and what it means for the property market, plus a must-see clip from Martin Lewis calling out aggressive council tax tactics 👀💥


      And to top it all off, we covered HMO licences, how they can genuinely benefit landlords, and why understanding them matters more than ever.


      From caravans to council tax, ecology to holiday spirit… this episode has it all. 🚐💧🎅


      Listen now wherever you get your podcasts 🎧✨


      #SecretServiced #PropertyPodcast #AparthotelJourney #SeftonPlace #MartinLewis #HMOLicence #PropertyInvesting #QualityInTourism #BehindTheScenes #PropertyDevelopment #PodcastSeason3

      Hosted on Acast. See acast.com/privacy for more information.

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      29 min
    • 29. A Beanbag With No Beans & I Won't Succumb To Slippers
      Nov 24 2025

      Episode 29 is live… and let us tell you, it is a vibe.


      This week on The Secret Serviced Podcast, we chat about life at Sefton Place in all its muddy, windswept, heater-dragging, beanbag-with-no-beans glory — and Mark digs his heels in on his ongoing refusal to wear slippers (pray for him).


      But it is not all cold floors and camp chairs. We also dive into:

      ✨ Our latest battle with planning bureaucracy and biodiversity net gain

      🌳 Why we are passionately pursuing a nature-forward hotel model

      🏡 Direct booking strategy, loyalty ideas, and a big revenue management reset

      🌊 Huge momentum with Shetland Stays (including Sumburgh Lighthouse!)

      🧹 How our Quality in Tourism virtual inspection went — and why checklists really matter

      🎄 Prepping for the village Christmas event and meeting more of our new community


      It is cosy chaos, business strategy, and behind-the-scenes realness all rolled into one.


      Listen now on Spotify & Apple Podcasts — and if you enjoy it, leaving a quick review would mean the world.


      #SecretServicedPodcast #HospitalityLife #AparthotelJourney #ServicedAccommodation #ShetlandStays #SeftonPlace #BehindTheBusiness #UKHospitality

      Hosted on Acast. See acast.com/privacy for more information.

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      38 min
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