Couverture de The Revenue Leadership Podcast with Kyle Norton

The Revenue Leadership Podcast with Kyle Norton

The Revenue Leadership Podcast with Kyle Norton

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The Revenue Leadership Podcast with Kyle Norton is a new show from Topline that dives deep into how to succeed as a revenue leader. Kyle Norton, CRO of Owner.com, will host real revenue operators and share framework and tactics you can apply today. No fluff, no sales pitches, and no platitudes. This podcast is built for Founders, CRO's, Directors and VP's of Sales (and people who aspire for those roles) who want to level up their craft and grow revenue faster.Pavilion Economie
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    Épisodes
    • E60: The Claude Code Era: Mastering Autonomous GTM Agents (Jordan Crawford, Founder @ Blueprint)
      Jan 22 2026

      Jordan Crawford (Founder @ Blueprint GTM) returns with a reality check for GTM leaders: The ChatGPT era is over. We're entering the season of Claude Code. That means you can move past static prompts and brittle workflows. We are now in a world where autonomous agents write code, execute complex goals, and learn recursively. Jordan breaks down how to set up local environments where context compounds over time, allowing you to deploy "infinite interns" against your most manual processes.

      A few of the topics we cover:

      The 3 Eras of GTM AI: Why we've graduated from ChatGPT (text) and Clay (linear workflows) to Claude Code (autonomous engineering).

      Adapt or Die: Jordan shares some benchmarks of the absurd growth that's possible in specific areas

      Atomic Leverage: How to identify the tasks in your sales org that agents can execute at scale.

      Thanks for tuning in. Catch new episodes every Wednesday.

      Subscribe to Topline Newsletter.

      Tune into Topline Podcast, the #1 podcast for founders, operators, and investors in B2B tech.

      Join the free Topline Slack channel to connect with 600+ revenue leaders to keep the conversation going beyond the podcast!

      Chapters:

      00:00 Introduction to Jordan Crawford and Claude Code

      02:46 Defining Claude Code and Agentic Capabilities

      04:47 Real-World Example: Automating Manual Enrichment

      08:17 How Claude Code Differs from ChatGPT and Gemini

      11:12 Building Compounding Context in Local Folders

      15:23 The Three Eras: ChatGPT, Clay, and Claude Code

      19:09 Recursive Improvements and Autonomous Agents

      26:08 Claude for Work vs. Terminal-Based Claude Code

      28:06 Understanding Plan Mode and Sub-Agent Workflows

      37:05 The CRO's Role in Identifying Automatable Tasks

      40:06 Scaling Atomic Tasks for Massive Productivity Gains

      46:54 Developing Technical Taste and AI Intuition

      51:49 The Critical Role of Context and Integration

      58:44 Building an AI Chief of Staff for Decision Making

      75:40 How to Install and Start Using Claude Code

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      1 h et 25 min
    • E59: Usage-Based Comp, AI, and the End of the SDR (Tyler Will, VP of RevOps @ Intercom)
      Dec 31 2025

      Tyler Will (VP RevOps, Intercom) breaks down how Intercom overhauled its go-to-market engine after shifting to AI-first products.

      What we cover:

      - Why too many revenue leaders obsess over success metrics but ignore the inputs that actually drive them

      - The specific comp plan changes Intercom made when moving from seats to usage-based pricing... including giving reps MRR credit for overages without forcing awkward contract conversations

      - How post-sales motions fundamentally change when you're monetizing resolutions instead of seats

      - Tyler's four principles for comp plans that actually work

      Also discussed: When to do a real comp overhaul vs. minor tweaks, why RevOps teams are getting bigger before they get smaller, and using Claude Code to query Snowflake directly.

      Chapters:

      00:00 Introduction and Guest Background

      01:59 Shifting Focus From Success Metrics to Input Metrics

      06:06 AI Literacy Required for Modern Revenue Leaders

      09:24 Selecting Metrics Without Micromanaging Behavior

      17:01 Intercom's Internal and GTM AI Transformation

      20:01 Shifting to Resolution-Based Pricing Models

      25:46 Evolving the CSM Role for Consumption

      28:53 Adapting Compensation Plans for Usage-Based Revenue

      33:52 Core Principles for Variable Compensation Design

      44:37 Aligning Compensation Strategy With Product Roadmaps

      52:00 Restructuring RevOps and Hiring GTM Engineers

      56:44 Automating RevOps Tasks With Cloud Code

      01:05:58 Impact of AI on SDR and Success Teams

      01:09:10 Specific Internal AI Use Cases at Intercom

      01:15:20 Quick Fire: Good vs. Great CROs and Advice

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      1 h et 24 min
    • E58: Replacing Your Sales Team with AI Agents (Jason Lemkin, Founder & CEO @ SaaStr)
      Dec 17 2025

      Jason Lemkin (Founder & CEO @ SaaStr) returns to talk about replacing his sales team with 20+ AI agents.

      What you'll learn in this episode:

      - Why Jason stopped paying six-figure SDRs who ghost—and what he built instead

      - The 70,000 AI-sent emails that drove 15% of SaaStr London revenue

      - How to pick your first AI tool (hint: do a 2-vendor bakeoff, not 10)

      - Why Salesforce is suddenly the hub every agent needs

      - The "incognito test" every GTM leader should run on their own website

      (And a whole lot more!)

      Thanks for tuning in. Catch new episodes every Wednesday.

      Subscribe to Topline Newsletter.

      Tune into Topline Podcast, the #1 podcast for founders, operators, and investors in B2B tech.

      Join the free Topline Slack channel to connect with 600+ revenue leaders to keep the conversation going beyond the podcast!

      Chapters:

      00:49 Introduction and Jason's Investment Philosophy

      04:07 Evaluating Founders and the "Why Now" Question

      09:32 The Step Function Change in GTM AI

      14:15 Managing Conflict Between Multiple AI Agents

      17:43 Replacing Human Sales Teams with AI Agents

      21:50 The Importance of Forward Deployed Engineers

      24:57 The Terminal Decline of Mid-Pack Sales Roles

      30:09 Finding the Internal GTM Nerd to Lead AI

      34:15 Executives Must Roll Up Sleeves and Implement

      46:22 Fixing Inbound and Support with Instant Answers

      53:15 Why You're Failing To Source The Right Tools

      57:27 Evaluating Incumbents vs. AI-Native Startups

      01:02:41 The Salesforce Renaissance and Agentforce

      01:09:45 Triple, Triple, Double, Double in the AI Era

      01:15:28 Choosing Between High Intensity and Lifestyle Roles

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      1 h et 22 min
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